Niralii Odedra

Experienced Travel Operations and Corporate Travel Specialist with 8+ years of expertise in domestic and international travel management, employee travel coordination, visa documentation support, travel insurance, customer service, and vendor management. Skilled in handling end-to-end flight, hotel, and ground transportation arrangements for corporate and individual travelers. Proven ability to manage international travel requirements, process visa applications, guide clients on documentation compliance, and deliver exceptional customer service in fast-paced environments.

Travel Manager at IRM Private Limited (2023-03 – Present)

• Manage domestic and international travel arrangements for employees and business travelers.
• Coordinate international and domestic flight bookings, hotel reservations, travel insurance, and transportation.
• Process visa applications and provide guidance on required documentation, eligibility requirements, and travel compliance.
• Prepare and review travel-related documentation for international travel requirements.
• Assist travelers with itinerary changes, cancellations, and emergency travel support.
• Maintain strong relationships with airlines, hotels, and travel vendors to secure competitive rates and service quality.
• Resolve travel-related issues and deliver high levels of customer satisfaction.

Travel Manager at Arihanttrip Solutions LLP (2019-09 – 2023-03)

• Oversaw travel operations and customer support for domestic and international travelers.
• Managed group bookings, airline negotiations, and hotel contracting.
• Provided technical support for online booking tools and travel management systems.
• Handled customer complaints and implemented solutions to improve service quality.
• Managed sourcing and booking processes while ensuring cost-effective travel arrangements.

Officer at ICICI Bank Ltd. (2017-11 – 2019-08)

• Managed customer relationships, sales support, operational reporting, and service delivery.

Counsellor at Horizon Webinfo Pvt. Ltd. (2016-12 – 2017-08)

• Provided student guidance, documentation support, reporting, and client communication services.

Master of Commerce in M.Com – Saurashtra University (2022)

Bachelor of Commerce in B.Com – Saurashtra University (2014)