Nkem Eleode

Recent BA (Hons) Fashion Design & Marketing graduate with experience across customer service, administration, digital marketing and project coordination. Confident communicator with a customer-focused approach, skilled at building professional relationships, managing competing priorities and supporting day-to-day business operations. Organised, adaptable and eager to contribute within a customer-facing role.

Social Media Management Intern - Suits Ya

(2023-05 - 2023-08)

• Supported day-to-day digital marketing, content planning and scheduling across multiple social media platforms.
• Analysed engagement metrics and produced a brand report outlining targeted implementation strategies to improve audience growth and content performance.
• Managed communications with stylists, creatives and industry contacts to coordinate product pulls, collaborations and promotional activity.

Creative Director & Project Lead - WAHALA

(2025-01 - 2026-01)

• Led the end-to-end delivery of an independent fashion film and campaign, managing production planning from concept to final outcome.
• Coordinated casting, wardrobe styling, location scouting and shoot logistics across a fast-paced production schedule.
• Maintained accurate project records, budgets and production documentation to support successful campaign delivery.

Catering & Hospitality Assistant - Loughborough University

(2017-01 - 2022-01)

• Delivered outstanding face-to-face customer service across VIP functions, conferences and graduation ceremonies.
• Processed high volumes of customer transactions and responded to enquiries in fast-paced service environments.
• Multi-tasked across front-of-house operations, event preparation, and onboarding new team members.

Café Assistant - Bakers + Baristas

(2024-01 - 2024-12)

• Provided friendly customer service while operating the POS system to process payments and handle custom orders.
• Followed strict opening and closing procedures to maintain shop presentation and operational compliance.

Café Assistant - Sandicliffe

(2018-01 - 2018-12)

• Trusted with sole key holding responsibilities, independently managing shop opening, closing, and secure banking procedures.
• Processed precise customer orders, resolved face-to-face enquiries, and managed stock control.

Food Production Operative / Upskilled Operative - Artisan Biscuits Ltd

(2024-01 - 2025-01)

• Promoted to Upskilled Operative in recognition of reliability, precision and strong performance.
• Maintained exceptional attention to detail while consistently meeting production targets in a fast-paced environment.

BA (Hons) - Fashion Design & Marketing - University of Derby (2026-01)