Noje Andreea

Highly organised and motivated professional with experience in sales administration, operations, customer service, healthcare, and team leadership. Currently working as a Sales Administrator, managing customer accounts, processing orders, monitoring KPIs, maintaining accurate records, and supporting business operations through effective use of Excel and internal systems. Experienced in handling customer enquiries via phone and email, coordinating schedules, resolving issues, and building strong client relationships.

Demonstrates excellent communication, organisational, and problem-solving skills, with the ability to work effectively in fast-paced environments while maintaining a high level of accuracy and professionalism. Proven track record of delivering excellent customer service, supporting business growth, and collaborating with cross-functional teams to achieve operational and sales objectives.

Sales Administrator - BUK Ltd

(2025-11)

Manage sales administration for commercial furniture products, including quotations, order processing, and customer support.

• Handle customer enquiries via phone and email, ensuring excellent service and timely issue resolution.
• Maintain and analyse KPI reports using Excel to support business performance and decision-making.
• Organise schedules, coordinate deliveries, and support sales operations.
• Build strong customer relationships while ensuring accurate documentation and efficient workflow management.

Operations Administrator - LPA Connection Systems

(2025-02 - 2025-11)

• Produced KPI reports and operational analysis to improve business performance.
• Supported sales and marketing teams to meet customer requirements.
• Managed resource planning and process improvements to increase efficiency.
• Delivered excellent customer service and resolved operational issues.

Sales Support Assistant - LPA Connection Systems

(2024-11 - 2025-02)

• Processed sales orders, quotations, and purchase orders accurately.
• Managed customer enquiries via phone and email.
• Resolved customer issues and maintained high levels of customer satisfaction.

Assembler - LPA Connection Systems

(2022-03 - 2024-11)

• Assembled and tested products to quality standards.
• Managed stock levels and supported production targets.
• Identified and resolved assembly issues to improve efficiency.

Senior Team Leader - MTA Healthcare Solutions

(2019-01 - 2022-12)

• Led and supervised care teams, ensuring high-quality service delivery.
• Coordinated care plans with healthcare professionals.
• Maintained accurate records and supported medication administration.

Customer Service Advisor - Interact CC Ltd

(2021-07 - 2022-03)

• Managed high-volume customer enquiries by phone and email.
• Resolved complaints and queries while maintaining customer satisfaction.

BA (Hons) - Business and Management - London College of Contemporary Arts (LCCA)

Team Leading & Management Training

Diploma of Higher Education - Teacher for Children with Disabilities - University of Oradea

High School Diploma (Baccalaureate) - Oradea, Romania