Senior Business Analyst
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I am an experienced Business Analyst and Product Owner with over a decade of expertise in change management, stakeholder engagement, and delivering complex IT projects. My background spans large-scale integration, data-driven initiatives, and digital transformation programs across both government and private sectors.
I have successfully managed projects through all phases—Discovery, Alpha, Beta, and Go-Live—within Lean, Agile, and Waterfall frameworks. My experience includes leading small to medium teams of analysts and developers, preparing user and system test plans, and ensuring seamless delivery of business-critical solutions.
As a modern, T-shaped professional, I bring versatility beyond core BA responsibilities, providing capable support as a UX Designer, Scrum Master, and Product Owner when required. I am skilled in defining strategy, mapping implementation plans, and managing benefit realization to ensure measurable business outcomes.
Known for my collaborative leadership style, strong communication skills, and resilience, I build positive relationships with stakeholders at all levels. I thrive in fast-paced environments, pay attention to detail, and consistently drive successful project delivery that promotes meaningful business change.
I have strong experience in managing projects using Agile methods and Microsoft Project. I work well with senior stakeholders and clients, and I’m skilled in planning, budgeting, and improving workflows. I’m also experienced in analysing and visualizing data using tools like Excel, Power BI, and Power Query.
I use platforms like ServiceNow, Salesforce, Oracle, Microsoft Teams, and Google Workspace to support my work. My background includes business intelligence, compliance (KYC, AML, GDPR), IT service management, and managing large system migrations, with a focus on improving processes, reducing risks, and managing data effectively.
