Nouhaila Tabache

Friendly, reliable and hardworking professional with over three years of experience in customer-facing environment, listening to customers, answering enquiries, following procedures, handling transactions accurately and working as part of a team. Keen to bring these transferable skills to a Retail Assistant role, helping customers find the products they need, keeping the store organised and supporting colleagues in a busy retail environment. Quick to learn new systems with a positive attitude and always looking for new ways to improve customer experience.

Event Management Agent - O2 Arena London

(2026-06 - 2026-09)

• Explain event information, direction clearly and politely.
• Help maintain atmosphere of order in the event environment.
• Follow safety procedures.
• Collaborate with colleagues to provide an efficient and positive customer experience.
• Provide professional and responded to their questions.

Commercial Agent - Banque Populaire, Morocco

(2021-12 - 2025-01)

• Provide friendly and professional service to customers and respond to their questions.
• Explain information clearly and politely, helping customers understand processes.
• Provide accurate transactions and documentation, paying close attention to detail.
• Follow procedures carefully and handle confidential information responsibly.
• Kept records organize and supported daily operations in a busy environment.
• Collaborate with colleagues to provide an efficient and positive customer experience.

Customer Service Intern - Al Barid Bank, Morocco

(2017-07 - 2017-08)

• Support customers with enquiries and day-to-day requests.
• Assist with customer-facing tasks and routine administration.
• Handle documents carefully and follow workplace procedures.

Finance & Accounting Intern - Rabat Région Aménagements

(2018 - 2018)

• Maintain records and support routine administrative tasks.
• Accurately organize information and documents.

Currently studying Functional Skills - English and Maths - Dudley Wood Adult Learning Centre

Professional Bachelor's Degree - Sales Force Management

Specialized Technician - Business Management

Certificate - data analysis