Registered Supply Teaching Assistant at Teacher Active / Staffroom Education (2025-03 – Present)
Registered with both Teacher Active and Staffroom Education, providing flexible support across multiple educational settings in Cardiff. Worked in various schools and specialist environments, adapting quickly to different age groups, learning needs, and staff teams. Ongoing role at Ely & Caerau Children's Centre since March 31st, 2025, working regularly as a Supply Teaching Assistant
- The Hollies Special School (via Teacher Active)
- Meadowbank School (via Teacher Active)
- Ely & Caerau Children's Centre (via Staffroom Education)
Code Club Instructor at ACE Foundation (2024-05 – Present)
- Leading Python programming language classes, following the Raspberry Pi curriculum
- Empowering kids with coding skills and problem-solving techniques
Customer Service Volunteer at The Safe Foundation (2024-05 – 2024-10)
- Contributed to research work for the foundation
- Provided customer service at the Ethical Boutique
- Promoted the foundation's mission and values through direct engagement
Store Management at New Spice Kitchen (2024-02 – Present)
- Addressing customer concerns and ensuring satisfaction
- Creating staff schedules and overseeing shift assignments
- Tracking monthly sales and ensuring financial targets are met
- Maintaining a clean and hygienic environment in the restaurant
- Managing inventory and ensuring adequate stock levels
IT Support + Admin Support at Al Waha International School (2022-09 – 2024-12)
- Installing and maintaining software and operating systems in school labs
- Installing and troubleshooting Windows 10 and 11
- Installing and troubleshooting Microsoft 365
- Setting up and supporting Microsoft Teams for online meetings
- Using AnyDesk for remote access to systems
- Performing regular health checks on computer systems
- Troubleshooting office printers and staff laptops
- Installing the latest printer drivers
- Generating reports using MS Excel and Microsoft PowerPoint
- Working with HAL ERP: Generating new employee IDs, email management, and data import/export
- Managing Google Workspace: Organizing files with Google Drive, managing user accounts through Google Admin Console, and configuring access settings
- Managing groups and facilitating collaboration via Google Meet
- Updating the school website on WordPress by adding new elements and webpages when needed
- Maintaining student records on Excel and Google Forms (attendance, grades, health info)
- Answering phones and emails in a professional manner
- Organizing schedules and appointments
- Filing and organizing documents
- Preparing reports and entering school data into internal systems
- Handling incoming and outgoing mail
Lecturer at Al Sharq College of Science and Technology (2015-01 – 2018-02)
- Taught Object-Oriented Programming languages, including C++ and Python
- Instructed students in web development using HTML, JavaScript, and CSS
- Delivered lessons on database management, focusing on MySQL
- Educated students on computer networks and networking concepts
