Nykolette Keyes

Highly experienced Executive Assistant with a proven track record supporting senior leaders across government, healthcare, education, and membership organisations. Skilled in managing complex executive operations, coordinating high-level stakeholder engagement, and handling confidential communications with discretion. Recognised for delivering seamless support in fast-paced, high-pressure environments while improving efficiency and organisational effectiveness.

Executive Personal Assistant - WIG (Whitehall & Industry Group)

(2025-09 - 2026-03)

• Provide high-level support to senior executives, managing complex diaries, inboxes and a variety of competing priorities, and confidential communications.
• Coordinated board-level meetings and strategic stakeholder engagements, producing accurate minutes and managing workflow action logs to ensure timely follow-up and delivery of key actions.
• Streamline workflows and improve scheduling processes to enhance executive efficiency.

PA to the Recorder of London - City of London Corporation

(2023-04 - 2025-06)

• Managed an exceptionally complex diary and inbox for a senior judicial figure, coordinating high-profile engagements and official commitments.
• Prepared detailed executive briefings and effectively managed competing priorities outside of court hours to ensure seamless operational support.
• Organised and delivered major civic and judicial events involving senior stakeholders.
• Maintained strict confidentiality across sensitive legal and administrative matters.

Executive Assistant to the Deputy Director - South London & Maudsley NHS Foundation Trust

(2023-01 - 2023-04)

Contract position

• Delivered executive-level support within a large NHS trust, managing directorate schedules, communications, and reporting.
• Organised meetings, prepared detailed minutes, and maintained efficient information flow between internal teams and stakeholders.

Executive Assistant to the CEO and CIO - RSA

(2022-07 - 2022-12)

Contract position

• Supported two C-suite executives, managing complex diaries, inboxes, travel, and high-level meetings.
• Coordinated cross-functional collaboration and executive communications.
• Prepared briefings, presentations, took minutes and supported with collating key documentation for C-Suite.

Executive Assistant to the Chief Principal - London South East Colleges

(2022-03 - 2022-07)

Contract position

• Managed senior leadership scheduling, internal communications, and operational coordination.
• Supported strategic meetings and organisational planning activities.
• Coordinated SLT meetings, preparing comprehensive meeting packs, taking accurate minutes, and managing action logs to ensure timely follow-up on key deliverables.

PPE Customer Engagement Support - Department of Health and Social Care

(2022-01 - 2022-03)

Contract position

• Contributed to the national PPE programme during a critical period, supporting coordination and stakeholder communication.

PA to Director of Midwifery and Nursing - Lewisham & Greenwich NHS Trust

(2019-01 - 2022-12)

Staff Planning Coordinator - Lewisham & Greenwich NHS Trust

(2018-01 - 2019-12)

Ward Administrator - Lewisham & Greenwich NHS Trust

(2014-01 - 2018-12)

Bachelor's Degree - Forensic Science and Criminology - Staffordshire University (2004-01 - 2007-12)