Support Worker at PINEHOUSE REHABILITATION UNIT (2024-08 – 2026-05)
- Strong interpersonal skills for engaging and interacting effectively with individuals in need.
- Established and maintained working relationships with clients based on trust and non judgement
- Providing both administrative and emotional support to service users, including writing detailed reports and accompanying them to appointments.
- Ensuring the safety and cleanliness of the home environment while regularly updating risk assessments and daily diaries to meet the evolving needs of service users.
- Establishing strong relationships with service users through compassionate care and effective rapport-building.
- Supporting and empowering service users to develop the skills and confidence needed to function independently within society.
Support Worker at YELLOWSTONE HEALTHCARE LTD (2023-06 – 2024-08)
- Engaging in the promotion of the mental and physical well-being of service users through taking them out, and engaging them in sensory stimulating activities. Such as; art & crafts, music, puzzles.
- I demonstrated effective observation skills while consistently respecting residents' privacy and dignity, regardless of circumstances.
- I ensured safe and secure living conditions for service users, minimizing risks and enhancing their quality of life.
- I improved residents' daily experiences through compassionate conversations, empathetic care, and fostering social connections within the community.
- I empowered vulnerable individuals to maintain maximum independence through personalized and targeted care.
- Accurately documented all decisions related to service users lacking capacity, ensuring compliance with relevant guidelines.
- Maintained detailed records of daily observations, mobility activities, and eating percentages to support ongoing client assessments.
- Updated first aid training to safeguard client welfare and successfully encouraged individuals to engage in hobbies and leisure activities, such as shopping and creative pursuits.
- Assisted service users with basic daily activities, promoting autonomy and independence wherever possible.
Front desk officer/customer support at KOREX NIGERIA LIMITED (2016-03 – 2023-06)
- Greet customers address inquiries and direct them to appropriate department
- Identify customers needs and expectations to deliver service request
- Assist with billings and payment issues
- Monitor customer feedbacks
- Make product recommendations or services to customers based on their needs and preferences
- Process return and refunds ensuring compliance with company policies
Unemployed (2026-03 – Present)
