Business Analyst
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A customer-focused and dedicated Business Analyst with over 6 years of experience in effective negotiations, understanding and resolving customer problems, gap analysis, requirement engineering and simplified solution development within the Financial Services and Publishing industry.
An effective communicator with investigative, problem-solving and decision-making skills, in addition to a vast knowledge in documentation, business process modelling and stakeholder management.
Successfully customized new software that led to an increase of 15% in sales and 30% increase in lead generated.
I am a Business analyst with Robson Moore and handling a CRM project for a training institute.
Also worked with Neosome Production Limited as a Business analyst and created a Cost/Benefit analysis for book distributors with Bcorp certification and SEO analysis on their competitors.
Currently, concluding on my MSc in Business Analytics from Robert Gordon University, Aberdeen, Scotland.
