Oise Joel

Highly analytical and results-oriented professional with over 4 years of experience in financial analysis, CRM systems, and project management. Skilled in leveraging advanced tools like Salesforce, Power BI, and IPS to streamline customer relationship management, enhance performance, and deliver actionable insights. Proven expertise in restructuring, insolvency case management, and stakeholder collaboration, with a strong focus on compliance and strategic improvement. Adept at driving impactful outcomes across diverse industries through innovative problem-solving and a commitment to excellence.

With over 4 years of diverse experience, I have successfully delivered impactful projects across consulting, financial services, and data analytics. Leveraging tools like Power BI, Salesforce, IPS, and Aladdin, I’ve led key initiatives including large-scale data migrations, performance monitoring solutions, and restructuring cases.

Notable projects include the migration of over 50,000 investment portfolios to Aladdin, where I collaborated with developers to design automation workflows, conducted user acceptance testing, and implemented a robust change management plan to ensure seamless integration with minimal disruption. In another project, I utilised Salesforce to migrate and integrate customer data from 12+ business units, enhancing accessibility and increasing resource utilisation by 20%. At Grosvenor Casinos, I implemented real-time analytics dashboards using Power BI, improving operational insights and driving a 34% increase in customer retention.

Through meticulous planning, stakeholder engagement, and process optimisation, I’ve consistently delivered results that align with business objectives while ensuring compliance and operational excellence.

MSc in Business Analytics and Big Data – University of Dundee (Distinction): Acquired advanced skills in data modelling, predictive analytics, and big data technologies, focusing on translating complex data into actionable business insights. Developed expertise in tools like Python, Tableau, and Power BI, applying them to real-world case studies and projects.