Okike Ogechi

3 years Experienced Server skilled in delivering friendly, service-oriented guest interactions at high-volume settings. Implemented a table management system reducing wait times by 20% and trained staff to boost positive customer feedback by 15%. Proficient in menu knowledge, order management, and maintaining professional appearance. Dedicated to enhancing guest satisfaction and supporting efficient food and beverage service to contribute to Alongquin Resort's exceptional dining experience.

Server at The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection (2026-05 – Present)

• Floor Assistance: Support senior servers by bussing, resetting tables, and maintaining overall restaurant cleanliness.
• Food Running: Efficiently deliver food and beverage orders from the kitchen to tables.
• Guest Services: Welcome guests, maintain complete knowledge of the menu and specials, and ensure customer satisfaction.
• POS Operations: Assist with processing guest checks and reconciling cash when required.

Server at Fox Harb'r Resort (2025-05 – 2025-08)

• Prepared over 150 meals per shift, maintaining consistent quality and presentation standards
• Reduced food waste by 20% through efficient ingredient use and inventory management
• Monitor dietary restrictions, maintain spotless tables, assist in setting up/tearing down banquet spaces, and adhere strictly to all local liquor and health laws.
• Greet and seat guests, remember personal preferences, and resolve inquiries gracefully.
• Keep a keen awareness of guest allergies and dietary restrictions.
• Clear tables, assist server assistants, maintain a clean section, and safely return equipment.
• Set up, maintain, and tear down meeting rooms while inventorying banquet equipment as required.

Housekeeping at Days inn (2023-04 – 2024-09)

• Strip beds, change linens, make beds to hotel standards, and dust all surfaces.
• Thoroughly clean and disinfect guest bathrooms (showers, toilets, and sinks).
• Replenish bathroom amenities, towels, and guestroom supplies.
• Vacuum carpets, sweep, and mop hard floors.
• Empty trash and recycling bins in rooms and on housekeeping carts.
• Immediately report maintenance issues, property damage, and lost/found items to management.

Cape Breton university