Learning Ambassador / Problem Solving - Amazon UK Services Ltd. - UK
(2022-11)
DHU2
- Welcomed new team members, led the onboarding process, and conducted practical training programs to ensure accurate operational performance.
- Identified and resolved routing errors and processing issues under pressure to maintain a steady delivery flow.
- Effectively communicated with managers and team members of different nationalities daily in a fast-paced environment.
Charter Department Inspector - Yan Air Ltd. Airlines
(2018-04 - 2022-02)
- Conducted inspections of flight and cabin crews to ensure full adherence to aviation regulations and corporate standards.
- Checked cabin crew uniform compliance and professional appearance according to corporate brand guidelines.
- Audited technical documentation and licenses for pilots and flight attendants to verify validity.
Senior Flight Attendant (Boeing 737, 767, 777) - Aerosvit Ukrainian Airlines - Kiev, Ukraine
(2000-01 - 2007-03)
- Supervised cabin crew operations on long-haul flights, ensuring passenger comfort and high-end service excellence.
- Provided exclusive, top-tier customer service tailored to Business Class and First Class passengers.
- Managed high-pressure situations and resolved VIP customer complaints with a professional, welcoming approach.
- Over 4,000 flight hours of service with a spotless safety record.
