Hazem Sannib

Customer-focused luxury retail professional with over two decades of experience advising high-net-worth clients across premium creative and hospitality environments. Fluent in English and Arabic, with a proven track record of building trusted, long-term client relationships and delivering personalised, high-quality service. Naturally at ease in refined, fast-paced retail settings — with a strong aesthetic sensibility, meticulous attention to presentation, and the communication skills to engage international clientele with warmth and authority.

Visual Artist & Luxury Client Advisor (2016-01 – Present)

• Consulted with an exclusive portfolio of international, local and Arabic-speaking clients in a high-touch, one-to-one service environment — mirroring the personalised clienteling approach of luxury retail.
• Built deep, trusted relationships through attentive communication, tailored recommendations and consistent follow-up — resulting in a loyal repeat-client base.
• Guided clients through premium product selections and creative choices, applying strong product knowledge and an instinct for individual taste and preference.
• Delivered white-glove service experiences with meticulous attention to presentation, atmosphere and detail in every client interaction.
• Handled all aspects of client management including appointments, consultations, invoicing and aftercare — demonstrating the organisational skills required in a retail setting.
• Maintained discretion, professionalism and composure when working with high-profile clients and sensitive commissions.

Brand & Creative Consultant at The Kavli (2006-01 – 2016-12)

• Served as primary client contact for a portfolio of major corporate accounts including DOW Chemical and EQUATE Petrochemical, as well as clients in real estate and banking — managing high-value, trust-based relationships at a senior level.
• Delivered tailored consultations and presentations to international and Arabic-speaking decision-makers, adapting communication style to suit each client's culture, expectations and preferences.
• Oversaw end-to-end project delivery across branding and visual communication, demonstrating the organisational precision and commercial awareness directly transferable to a luxury retail environment.
• Collaborated closely with teams and stakeholders in fast-paced, deadline-driven professional environments across Kuwait and London.
• Worked directly on accounts for globally recognised retail and consumer brands including Starbucks, Debenhams and Next — developing a strong, practical understanding of how major retail brands communicate with customers and position themselves in competitive markets.
• Developed senior client advisory and presentation skills within one of the world's leading agency networks, managing multiple high-profile brand relationships simultaneously.

Senior Creative at WPP BPG (2003-01 – 2005-12)

• Worked directly on accounts for globally recognised retail and consumer brands including Starbucks, Debenhams and Next — developing a strong, practical understanding of how major retail brands communicate with customers and position themselves in competitive markets.
• Developed senior client advisory and presentation skills within one of the world's leading agency networks, managing multiple high-profile brand relationships simultaneously.

Creative Consultant at Saatchi & Saatchi Majestic Plus MC Saatchi (2000-01 – 2003-12)

• Advised clients including Hyundai on brand communication and customer-facing creative work within a globally recognised agency environment.
• Developed foundational client relationship and consultancy skills, working across diverse international brand campaigns and cultural contexts.

International Baccalaureate

Diploma in Graphic Design – Syrian Design Centre

Diploma in Photography – New York Institute

Creative Workshop – Bates Advertising