Olamide Lawson

Friendly and reliable Retail Assistant with strong customer service, communication and teamwork skills. Able to assist customers, respond to enquiries, maintain organised and tidy areas, and complete tasks efficiently. Comfortable working in busy environments, following procedures and supporting colleagues to provide a positive customer experience. Approachable, adaptable and committed to delivering helpful and professional service.

Customer Service & Team Support at Hospital and Service Environments (2022 – 2026)

• Provided friendly, respectful and responsive support to people with different needs in busy service environments.
• Communicated clearly with customers, colleagues and other members of the team to ensure information was understood and tasks were completed effectively.
• Worked as part of a team while also taking responsibility for assigned duties and completing tasks reliably.
• Stayed calm and professional when dealing with challenging situations and used good judgement to resolve issues appropriately.
• Followed workplace procedures, maintained professional standards and paid close attention to safety, cleanliness and organisation.
• Adapted quickly to changing priorities and worked effectively both independently and under supervision.

Customer Service & General Support at Healthcare Service Environment (2023 – 2023)

• Supported day-to-day service delivery in a busy environment with a strong focus on people's needs and satisfaction.
• Built positive working relationships through polite, clear and professional communication.
• Responded to requests promptly and worked with colleagues to ensure tasks were completed efficiently.
• Demonstrated reliability, responsibility, patience and a positive attitude throughout assigned duties.

Customer Service & Team Support at Service Environment (2022 – 2023)

• Provided respectful and helpful support to people while maintaining a friendly and professional approach.
• Communicated effectively with members of the public and colleagues.
• Worked collaboratively as part of a team while managing individual responsibilities.
• Maintained good organisation, attention to detail and a strong work ethic in a busy environment.

Professional Qualification – Ogun State School of Nursing, Ilaro (2019 – 2022)

Professional Qualification – Neuropsychiatric Hospital, Aro, Ogun State (2023 – 2024)

Senior Secondary School Certificate – Adeline Ogunlade Secondary School, Abeokuta (2011 – 2017)