Oliver Brown
Assistant Manager - Specialist
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About
I am a motivated team player with a practical understanding of contemporary commercial practices and exceptional organizational skills.
I approach problem-solving with a common-sense attitude and use my strong creativity to develop innovative solutions.
Experience
Previous Employment
Halfords
Specialist (AUG 2021 - PRESENT)
On an average week, I handle all aspects of store management, including opening and closing procedures. This involves preparing the business for upcoming days and weeks, monitoring critical performance indicators across multiple departments, and motivating and leading the team to achieve these targets. The job demands fast-paced, physically demanding work that requires exceptional customer service skills and a high level of expertise.
The Vapour Lounge
Store Manager (AUG 2016 - MAR 2021)
In this role, I managed the staffing of the shop, ordered stock, took responsibility for all store balances, and oversaw all customer service aspects of the physical store. After working in the distribution side of the business, I played to my own strengths and moved into a more customer-facing role, eventually progressing to a management position.
Farne Salmon & Trout Ltd.
Dispatch Operative (2015 - 2016)
Every day, I faced hands-on tasks and logistic-based challenges, such as preparing orders for shipment and managing the supply chain for high-risk food products. Additionally, I was responsible for monitoring stock levels and fulfilling orders for international customers. It was also my duty to ensure that my team had the necessary resources to carry out their tasks and identify areas where we could streamline operations.
IPSOS Mori
Telephone Interviewer - A Grade (2013 - 2014)
Communicating with individuals and businesses from diverse backgrounds and conducting research over the phone. Ranging from general market research to critical government studies. This role allowed me to improve my negotiation skills and gain insights into effectively communicating with people.
Education
Education & Qualifications
Standard Grade (Credit Level) -
(Biology, Computing, English & Mathematics)
Higher -
(Computing Studies, English & Mathematics)
NC – Graphic Design
NC / HND – Sound Production
Professional Diploma in Digital Marketing
