Olivia Kirkwood

I am self motivated , I am dependable person with great skills in customer service . I have excellent communication skills and can relate with People at different levels

July 2023 - pheonix care agency

• My Role as agency carer / support worker is to deliver day to day needs
• Working with different types of needs / conditions
• Providing mental and emotional support
• Interacting with patients / clients

• My role as a community care worker is to deliver day to day needs for example:
• Assisting the patient with bathing, grooming and getting dressed
• Handling household tasks like grocery shopping and laundry
• Preparing and serving meals at the appropriate time
• Providing mental and emotional support
• Making recommendations to family members and healthcare personnel on the plan of care
• Organizing suitable recreational activities for the patient
• Collaborating with other health care and social care professionals to provide the best possible care

March 2022 – June 2022 Medical Receptionist Yewtree Medical Centre

• My role as a medical receptionist is the first point of contact for patients and visitors. Full understanding of EMIS web system for updating of patient files. General administration, booking appointments, dealing with incoming and outgoing post and referral letters to other services.

2021- 2022 – Community Care Worker

• My role as a community care worker is to deliver day to day needs for example:
• Assisting the patient with bathing, grooming and getting dressed
• Handling household tasks like grocery shopping and laundry
• Preparing and serving meals at the appropriate time
• Providing mental and emotional support
• Making recommendations to family members and healthcare personnel on the plan of care • Organizing suitable recreational activities for the patient
• Collaborating with other health care and social care professionals to provide the best possible care

2016/2017 Early Employment from leaving school

• Junior hairdresser and also worked in local café restaurant.

Education and training 2009 - 2014 Broughton Hall high school, Yewtree lane, Liverpool

Educated to GCSE level in all subjects studied.