Project Description: Worked on a software development project to build a Learning Management System and repository to get rid of manual storage of documentation
Key Achievements:
- Identified the purpose and the business needs that drives the migration and the outcomes the business wants to achieve
- Carried out systems analysis to identify the systems that will be integrated and clearly define business processes that can be demonstrated to deliver improvements
- Led requirement workshops to elicit requirements from the business, analyse and document the requirement
- Conducted one to one interview with stakeholders
- Worked closely with delivery manager to prioritise requirement using MoSCoW prioritisation techniques and transform them into Product Backlog Items and Development tasks for onward grooming into sprints
- Collaborated with the data team to analyse, model, and visualise data
- Identified and document any Data gaps to allow change impact and downstream impact analysis to be conducted
- Collaborated with solution architects to formulate the functional solution design and ensured that API artifacts developed are captured to show the requirement and identity features.
- Collaborated with developers to write user stories that conform with the INVEST principles and Acceptance criteria using best practice
- Collaboratively worked on JIRA to ensure Epics, User Stories, Issues and Acceptance Criteria are documented in the sprint backlog
- Participated in daily stand up and scrum ceremonies, sprint planning, reviews, and retrospectives
- Led the team in creating wireframe, prototypes and user interaction using User Experience (UX) tools such as Balsamiq, Business Process Modelling Notation (BPMN 2.0) and Unified Modelling Language (UML)
- Created detailed use cases and process flow diagrams to support functional specifications (BPMN, UML)
- Championed the Company’s Business Strategy and transformation objectives
- Provided analysis of existing business processes using standard methodologies, including Lean to identify areas of improvement
- Collaborated with the Project team to create BRD document
- Communicated requirements to the business and IT and ensuring clarity of requirements
Project Description: A business process improvement project geared towards the design and improvement of the Multi Currency Plan (MCP) to enable expansion to other European countries
Key Achievements
- Led the design and documentation of processes, procedures, capturing business rules, operational guidance, and service monitoring
- Analysed stakeholder objectives and the underlying issues arising from investigations into business requirements and problems and provided options for consideration
- Interacting and communicating with users and business stakeholders to understand the current state and provide advice and support on how the future state can be designed
- Conducted discovery workshops and other requirements gathering techniques such as value stream mapping, impact mapping, process mapping and context diagrams
- Documenting functional and non-functional requirements in order to define, prepare and conduct impact analysis
- Analysed the AS-IS and desired TO-BE state of the business in order to identify opportunities and strength that can add value to future state
- Documenting business processes using Business Process Model and Notation (BPMN). Mapped the AS – IS and TO - BE process using BPMN 2
- Working with project teams to agree and produce deliverables
- Liaised with the sponsors, stakeholders, and system users for the preparation of business and functional specifications as well as the necessary processes, data analysis and functional architecture
- Produced high quality requirements and related artefacts (user stories/customer journeys/personas with a view to produce something quick and minimise rework
- Took the product/solution from discovery through implementation with a view of delivering a minimum viable product using agile/scrum principles and approaches
- Pro-actively evaluated current processes and systems and recommended solutions for continuous improvement
- Gathering and communicating issues as well as using appropriate resources to determine a range of solutions options
- Supporting various teams to achieve business needs where necessary. Investigating impact analysis, system dependencies alongside with change
Project Description: Natixis CIB was planning to migrate 500,000 customers from its IT legacy system onto a Cloud-based core banking platform. Worked with ETL Solution architects to ensure data integrity, data cleansing, Integration/migration solution design document detailing source-target mappings where applicable and Data extraction from source systems e.g., Banking Core, Treasury, and other identified data sources internal or external to the bank where necessary
- Key Achievements
- Drove the timely completion of project milestones with support from the project manager
- Anticipated bottlenecks and escalated as appropriate
- Supported the Business Strategy and change objectives
- Managed and resolved queries arising during design, build, test, go live and warranty
- Performed requirement analysis, documentation, quality assurance, and Prioritised requirements to deliver maximum business benefit within set constraints
- Liaised with stakeholders at all levels and managed their expectations
- Planned and facilitated extensive interviews and workshops with users to understand their pain points
- Created BA delivery plans, RACI Matrix, High Level Requirements, Business Impact Analysis Matrix, Requirement Catalogue, Requirement Traceability Matrix, Test Scripts, Project Status Reports, Forms/ Templates for application decommission etc
- Designed and validated the “As-Is”, identified Gaps and clearly defined business processes that can be demonstrated to deliver improvements
- Developed business Use Case Diagrams, Data Flow Diagrams using BPMN 2.0, Mock-ups, Wireframes and wrote User Stories that conform to the INVEST Principle to support the Acceptance Criteria
- Designed and reviewed RAIDS log, lesson learnt, project Status report
- Analysed and carried out impact analysis on all change requests
- Built and maintained effective, collaborative, credible working relationships, and active communication channels with all stakeholders
- Facilitated meetings with cross functional teams, both on/offshore to ensure they have a clear understanding of the project deliverables and assisted with Front and Back End Systems
- Provided regular training and facilitated workshops to manage change across the organisation and ensure that users are supported
