Oluwakemi Olugbemi

With a strong background in security, I have developed excellent critical thinking skills, an understanding of how to communicate effectively in various circumstances, such as collaborating within a team as well as resolving conflicts to diffuse situations, and the ability to think on my feet and adapt in challenging environments. I have always been passionate about using innovative solutions to help people and organisations work more efficiently, and this ambition has now led me to change my career and move into the IT industry. To facilitate this new career direction, I recently graduated from an IT Technician Traineeship specialising in troubleshooting hardware and software issues through a series of courses from CompTIA, Microsoft, Cisco, practical work and official certifications.

I am a quick learner with strong analytical skills and a positive attitude, always eager to take on new challenges. My dedication and reliability will make me a valuable addition to your IT team.

Security Officer - OSG Services Group

(2020-09)

• Experience of working security at a college campus
• Ensured the safety and security of the premises during the assigned shifts
• Monitored and controlled access to the premises
• Responded promptly to security incidents and emergencies
• Ensured the safeguarding and wellbeing of all students and college staff
• Verified the identity of individuals entering the premises and issued visitor badges as needed
• Patrolled designated areas to maintain a visible security presence

Security Officer (Crossrail Bond Street) - Kingdom Services Group

(2017-01 - 2020-08)

• Maintained professionalism and courtesy while interacting with site personnel and visitors
• Controlled entry and exit points to ensure site security
• Conducted thorough searches of personnel and vehicles on site
• Executed diligent patrols of site parameters to deter unauthorised access
• Responded to emergencies by assisting with building evacuations and searches, adhering to site protocols
• Monitored operational CCTV feeds to investigate irregular activities promptly
• Prevented losses by reporting irregularities, informing policy violators, and restraining trespassers
• Compiled detailed reports documenting observations, occurrences, and surveillance activities

Assistant Manager - Maplin Electronics

(2004-01 - 2017-04)

• Maintained operational efficiency in retail environment during Store Manager's absence
• Executed daily cash handling processes with accuracy and reliability
• Merchandised products to enhance visual appeal according to established standards
• Coordinated timely deliveries to uphold organisational integrity within store
• Conducted regular stock takes for precise inventory management
• Ordered stock based on sales trends and directives from management
• Trained new employees on company policies, customer service, and sales techniques
• Resolved escalated customer complaints by providing practical solutions

Reception/Event Security Officer - Ebrit Resource Ltd

(2016-01 - 2017-01)

• Completed a variety of assignments providing security at premises, venues and live events
• Monitored crowd movements and behaviour to identify potential issues or incidents and to take action to resolve as necessary
• Responded promptly and efficiently to any call made by control in relation to crowd disturbances
• Ensured secured zones within the venue remain free of prohibited and restricted items
• Observed protocol when dealing with alarms/incidents which require escalating
• Secured premises and personnel by patrolling diligently

Door Supervisor - TSS Security

(2016-10 - 2016-12)

• Monitored and controlled access of the building entrance
• Checked all persons before entrance conducted personal and bag searches
• Utilised surveillance equipment to ensure full monitoring of the premises

Sales Advisor - Toys 'R' Us

(1998-01 - 2004-01)

• Handled customer queries and complaints with professionalism, restoring satisfaction swiftly
• Listened intently to customers to identify upselling opportunities
• Built exceptional customer satisfaction by delivering friendly service
• Identified customer needs through effective questioning and recommended appropriate products

IT Technician Traineeship - Information Technology - IT Career Switch Ltd

BA (Hons) - Accounting and Business Economics - London Metropolitan University (1999 - 2004)

HND - Accounting and Business Management - London Metropolitan University (1999 - 2004)