Omar Benazza

Built and maintained Python/Flask backend services and REST APIs supporting large-scale VMware, network, and security automation platforms.

Infrastructure Automation Engineer at Northstar Technologies (2022-11 – Present)

• Built and maintained Python/Flask backend services and REST APIs supporting large-scale VMware, network, and security automation platforms.
• Automated end-to-end infrastructure operations, including full VM lifecycle management, Palo Alto firewall policies, and F5 load balancer tasks using Python, Ansible, REST APIs, and PowerShell, reducing manual effort and errors by ~40%.
• Designed and managed relational databases (schemas, queries, job state, audit logs) to track automation execution and improve operational visibility and traceability.
• Implemented reliable backend patterns (validation, retries, idempotency, structured error handling and monitoring), increasing successful automation runs by ~25%.
• Developed internal operator-facing dashboards and tools to monitor job status and execution flow, reducing turnaround and troubleshooting time by ~30%.
• Integrated backend services with enterprise platforms such as ServiceNow, Qualys, VMware vCenter, Palo Alto, and F5 using secure, well-structured APIs.
• Contributed to CI/CD pipelines and deployment workflows using Git, Jenkins, and infrastructure automation tooling to ensure consistent releases.
• Collaborated with frontend engineers, SREs, and network teams in an Agile environment, participating in design reviews and Jira-based delivery.

Network Engineer at VaporVM (2021-12 – 2022-11)

• Resolved routing, VPN, and firewall incidents (Palo Alto, Fortinet, Sophos, pfSense) across multiple sites, reducing average downtime by 30%.
• Configured Fortinet firewalls and supported Cisco/Meraki devices, creating runbooks that cut Level 1 escalation handling time by 40%.
• Implemented NSX-T network segmentation, trust zones, and VPNs, improving network security compliance and reducing misconfiguration incidents by 35%.
• Performed on-site configurations in Equinix data centers for retail VPN and server connectivity across Egypt/North Africa, enabling uninterrupted service for 10+ locations.

Network Engineer at Fiverr (2020-03 – 2021-12)

• Administered and optimized networks for 100+ clients across 20+ countries, improving uptime and client satisfaction while reducing support requests by 30%.
• Automated repetitive network and security tasks across cloud and on-prem devices using Python, Netmiko, NAPALM, and Palo Alto workflows, saving ~10 hours per week per client on average.
• Developed clear, reusable automation scripts and internal tools, standardizing operations and reducing manual configuration errors by 25%.

Web Developer at Algebratec (2019-03 – 2020-06)

• Designed and implemented front-end and back-end features for reservation platforms using Angular, Angular Material, and Laravel Lumen, delivering responsive and maintainable web applications.
• Developed and optimized relational databases and SQL queries, improving application performance, data consistency, and overall system reliability.
• Worked in an Agile team environment, collaborating through Git and Trello, integrating Angular frontends with documented APIs (Swagger), and ensuring timely, high-quality feature delivery.

M.Sc. in Networks and Distributed Systems – UNIVERSITY ABDELHAMID MEHRI CONSTANTINE 2 (2019-09 – 2021-07)

B.Sc. in Computer Science – UNIVERSITY ABDELHAMID MEHRI CONSTANTINE 2 (2016 – 2019)