Legal Support Portal Administrator - Taylor Rose Solicitors
(2025-07)
- Complete compliance and regulatory onboarding processes for new and existing clients
- Undertake AML and KYC checks in line with internal policies and UK regulatory requirements
- Review and verify client identification and onboarding documentation
- Maintain accurate compliance records on internal systems, including Salesforce
- Progressed files to live status upon completion of compliance requirements
- Liaise with fee earners (FEs) and conveyancers to resolve onboarding and compliance queries
- Coordinate compliance screening checks including PEP, sanctions and financial referrals to FE's
- Support risk management processes by identifying onboarding and documentation risks and ensuring appropriate escalation in line with internal procedures
- Communicate with clients via telephone and email to obtain outstanding onboarding and due diligence documentation
- Ensure sensitive client information is handled confidentially and in accordance with data protection standards
Sales Development Executive - Home Made
(2025-06 - 2025-07)
- Qualify and convert warm leads through inbound and outbound calls, securing property viewings for prospective renters
- Use sales expertise and matching tools to identify renter needs and cross-sell suitable properties effectively
- Maintain accurate renter profiles by logging requirements and communication in custom CRM systems
- Read and extract key information from sales documentation to provide renters with accurate and relevant property details
- Compare and communicate the differences between B2C and B2B properties, tailoring recommendations to individual renter priorities
Office Administrator - KMP Solutions Ltd
(2024-08 - 2025-02)
- Managed emails, calls, and office correspondence
- Organised files, records, and scheduled meetings
- Handled mail and front-desk duties
- Managed confidential admin tasks and IT issues
- Used Propman for administrative and residential tasks
- Tracked, tagged, and cut keys, coordinating with Property Managers
- Coordinated maintenance jobs and liaised with contractors
- Processed invoices and managed legal compliance (GSCs, EICRs)
Stylist - All Saints Retail
(2020-11 - 2024-08)
- Assisted customers with styling and transactions
- Managed stockroom organisation and fitting rooms
- Improved KPIs and UPT metrics through customer engagement
Bartender - KERB – Seven Dials Market
(2022-04 - 2023-03)
Catering Assistant - The Wellington & Portland Hospital
(2021-06 - 2021-08)
Retail Bar Staff - Tottenham & Chelsea Stadium, O2 Arena
(2021-07 - 2021-07)
Runner - O2 Arena
(2021-07 - 2021-07)
Office Assistant - SQ Professional Ltd
(2018-09)
- Created spreadsheets and updated databases
- Managed customer queries and general office tasks
- Photocopying, writing and general administrative tasks
