Oneka Bonner

I am an enthusiastic, adaptable, self-starter who is highly organised and meticulous in all aspects of my work. Experienced in Customer Service my friendly, open and honest approach builds excellent long term customer and team relationships, underpinned by a continuous improvement ethos. I have strong communication skills and my excellent telephone manner has consistently been commented on.

Having worked in highly dynamic environments throughout my career, I am adept at prioritising conflicting requirements and remaining calm in high pressure situations. Expert at creating pivot tables, functions and macros within Excel to track, analyse and report on achievements and trends. Accomplished in producing reports, documents, templates, forms and mail merges in Word.

I bring with me a wealth of experience from a range of roles and industries. My open and honest approach, combined with a naturally cheerful disposition enables me to quickly build a rapport with customers. In fact my excellent telephone manner and ready smile have often been commented on by customers, my teams and the wider organisation.

All my roles to date have involved varying levels of administration. I am well versed in Microsoft Word and Excel, having produced reports, templates, forms and created pivot tables, functions and macros. I am confident in using Outlook for email correspondence and managing meetings.

My PowerPoint Presentation experience is limited to producing basic reports and presentations. Having worked in highly dynamic environments throughout my career, I am adept at prioritising conflicting requirements and remaining calm in high pressure situations. I am also noted for my excellent organisation skills and meticulous approach to all aspects of my work.

Quick to learn I adapt swiftly to new roles, customers and computer systems. I also have a full clean driving licence.

RSA Level 1 Wordprocessing (Distinction)