Oumar Ngom Diop

Motivated Amazon associate with nearly six years of experience in fulfilment centre operations. Experienced in Stow, Customer Returns and auditing functions, with strong attention to detail, accuracy, problem-solving and process compliance. Excellent knowledge of Amazon operational processes and site procedures.

Currently preparing to begin an Amazon-sponsored IT Support Technician Diploma with CompTIA training in July 2026, with the goal of progressing into an IT Support Technician role within Amazon Operations Technology Solutions (OTS).

Warehouse Associate / Customer Returns Auditor - Amazon Fulfilment Centre, Dunfermline - Dunfermline, United Kingdom

(2020-09)

• Worked across multiple departments including Stow and Customer Returns.
• Conduct audits on returned customer items, ensuring accuracy and compliance with Amazon standards.
• Investigate discrepancies and identify issues affecting quality and inventory accuracy.
• Use Amazon systems and technology to process inventory and operational data.
• Maintain productivity, quality and safety standards in a fast-paced environment.
• Support team objectives through effective communication and collaboration.
• Quickly learn new processes, tools and operational requirements.

Warehouse Operative - Warehouse Operative - Italy

(2005 - 2019)

• Extensive warehouse and logistics experience gained over many years.
• Inventory handling, stock control, picking and operational support.
• Worked safely and efficiently in demanding warehouse environments.

IT Support Technician Diploma - IT Support - CompTIA (2026-07) starting on July 2026 with pitman paying buy amazon