Paige Mathews

Motivated and dedicated professional with a strong background in customer service and relationship building. Demonstrates excellent skills in cash management, loyalty programme administration, and maintaining high cleanliness standards. Proficient in computer literacy, time management, and decision-making. Recognised for strong empathy, emotional intelligence, and active listening. Highly self-motivated with a creative and enthusiastic approach to problem-solving.

Sales Assistant - JD Sports - Burnley

(2023-12)

• Delivered exceptional customer service by assisting with product selection and bespoke orders.
• Promoted and explained loyalty schemes at the checkout to enhance customer engagement.
• Acquired comprehensive product knowledge to provide informed recommendations.
• Managed multiple tasks efficiently while maintaining high service standards.
• Organised visual displays to highlight key products and drive sales.
• Processed refunds, exchanges, and returns with accuracy and professionalism.

Waitress Assistant

(2022-01 - 2023-07)

• Delivered professional table service and maintained high presentation standards.
• Supported front-of-house operations during busy periods to ensure smooth service.
• Addressed customer queries and resolved complaints promptly and courteously.
• Assisted with food preparation and maintained hygienic working conditions.

Mental Health Charity Placement

College Work Placement (180 Hours)

• Supported individuals in a safe and inclusive environment.
• Promoted wellbeing and mental health awareness.
• Developed a deeper understanding of safeguarding and emotional support.

Level 3 - Health and Social Care - Burnley College (2022-09 - 2024-06)

GCSEs - Shuttleworth College (2017-09 - 2022-05)