Office Administrator / Welcome Host - Portico
(2024-12)
- I am highly organized and proactive Office Administrator and Welcome Host with experience in office management, administrative support, team coordination, including data entry, record keeping and excel and ppt editing in as fast-paced Office.
- Serve as a point of contact for internal and external stakeholders, ensuring timely and professional communication.
- Responsible for the organizing the office, inventory, supply ordering, invoices, payments, and expense reports while maintaining financial accuracy.
- Maintain office files, invoices, and confidential documents with a high level of discretion and dedicated to streamlining office operations and supporting executives with exceptional efficiency.
- Assist in organizing meetings, taking minutes, and managing office schedules.
- Prepare reports, presentations and internal communications for management administrative support to the team/ HR department
- Manage executive calendars, scheduled meetings, coordinated travel arrangements, expenses reporting and logistics for meetings, events and offsite.
- Oversee Tracking, security and confidential in visitor service.
- Preparing daily lunch menus for the office, placing the order and setting up the lunch buffet.
- Assist HR with the on and off boarding process
- Raising issues, informing the contractors, taking permit from the building security/managements and following up.
- Booking, permit and keeping record for PPM.
- Assist with PAT testing and IT support if required.
- Booking and managing In-Coming and Out-going Post/Couriers.
Experienced Corporate Receptionist/ Coordinator - Mitie
(2023-03 - 2024-12)
- I provided exceptional level of customer service, functioning of the office smoothly and maintain 5-star service at office, work to a standard set of operating procedures.
- Giving warm welcoming to guest, customers, clients and contractors as they arrive, ensuring they feel comfortable and directing them to the appropriate person or department.
- Managing email and incoming calls, taking messages and transferring email/calls to the relevant staff member or department.
- Where I process room booking and video conference requests and issue support documentation to relevant departments, organizing of files, record and documents physical or digital.
- Perform daily checks of meeting rooms and client areas, post room duties, ordering lunches, booking travel, escalate any issues, and ensure all parties informed.
- Maintain a well-organised and efficient workplace by managing the office supplies, office equipment and keeping place tidy.
- Provided support for events setup and resets along with offering guidance and suggested layouts in line with business needs and available resources.
- I assist with administrative or ad hoc tasks to meet the needs of the business.
- Work to a one team ethos with Catering, Cleaning, Security and facility Manager
- Dealing with queries from staff, visitors, contractors and offering guidance and suggested layouts in line with business needs and available resources.
- I even created an SOP for my floor to ensure smooth operations.
- Produce monthly statistics of utilizations and keeping records.
Volunteer - British Heart Foundation
(2023-03 - 2023-12)
- I volunteered for British heart foundation on every weekend and help with events.
- Maintain knowledge of all vendor products, pricing, options, finishes, details.
- Provide knowledge of merchandise to customers, explaining complex features.
- Assist in the safe maintenance, appearance, merchandising and pricing of store to company and District standards.
- Organize and straighten the merchandise areas on the sales floor.
- Resolve customer issues and escalate issues as necessary to ensure customer satisfaction.
Teachers assistant - Zen Education
(2023-03 - 2023-04)
- Delivered effective administrative support, contributing to increased efficiency and reduced workload for teachers.
- Supporting the class teacher and individual special needs students with day-to-day teaching and learning.
- Participating in a range of lessons from physical to creative activity.
- Supported individual special needs students and the class teacher in a mainstream school.
- Communicating information about individual students back to the class teacher so learning plans.
Founder and teacher - Hop a Little Skip a Little
(2017-11 - 2022-10)
- I started a multi-activity center for kids. Where I played multiple roles from being a founder, an administrator, a teacher, classroom designer and events planner.
- Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
- Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents.
- Strengthened parent-teacher and parent-child communication by holding regular parent-teacher meeting.
- Collaborated with fellow teachers to develop cohesive activity plans and improve support for diverse students.
- Conducted events and summer camps for overall development.
- Conducted regular check for health and safety and sanitizing the toy.
- Manage the activity center social media account along with marketing strategies.
- Maintaining the stockroom, dealing with queries, and keeping up with administrative work.
personal assistant/assistant - Fashion designer
(2014-10 - 2015-12)
- Work closely with Designer to select colour, prints, trim, graphics of fabrics and engaged in the pricing of the final product.
- Assisting in monitoring the loading and unloading of the clothes for the exhibition, we had to contact suppliers, select material, and keep checking on the quality.
- Assists in managing multiple seasons at different stages of development, while driving the development calendar.
- Assist Designer to develop and manage packaging from concept to in store.
- Executes the overall development process by making sure all development of styles is on calendar in time for sales meetings and event week.
- Support designer in meetings, pre meeting design presentation boards, as well as post meeting re-caps, updates.
- Treating her diary like your own and ensuring that they have plenty of time to prepare for meetings and to pre-read documents.
sales assistant - Chevrolet
(2012)
- Explaining the entire sales process to the client upfront and facilitate the process for them relating to purchase contracts, insurance provisions, maintenance schedules, warranties, financing, and premium collections.
- Provide management with weekly reports regarding production activities, for examples cold calls made, email campaigns sent, event marketing, deals in process and deals signed.
- Attend launch parties for new vehicle models being released to network with potential customers.
- Assist all walk-in customers and provide a needs analysis consultation regarding the vehicle types that will best suit their requirements as well as their budgets.
- Developing potential buyers lists and remaining in contact with previous customers to suggest trade-ins and provide after-sales service assistance.
Public Relation assistant - Lin Opinion (Lintas)
(2011)
- Managed media inquiries and requests.
- Assisted in media monitoring for the client's online visibility.
- Coordinated PR campaigns, managed tasks, and tracked progress.
- Produced and edited multimedia content and maintained excel sheet.
- Drafted press releases, media pitches, and social media content.
- Helped PR team in researching media outlets and compiling media lists.
assistant playgroup teacher - Kangaroo kids
(2009-03 - 2010-06)
- Prepared children for kindergarten by introducing concepts they will explore further in kindergarten and elementary school.
- Worked with children in groups or one on one, depending on the needs of children and the subject matter.
- Planned and conducted a curriculum that targets different areas of child development - language, motor, and social skills.
- Taught basic skills such as colour, shape, number and letter recognition, personal hygiene, and social skills.
- Organized activities so children can learn about the world, explore interests, and develop talents.
- Developed schedules and routines to ensure children have enough physical activity, rest, and playtime.
