Pam R

Business Operations and Executive Support Specialist with over 5 years of experience supporting senior leadership and driving operational performance across private healthcare, wellness and international commercial environments. Proven ability to manage complex business functions including executive support, commercial coordination, compliance, supplier negotiations and operational expansion. Experienced in supporting company growth initiatives such as international supplier relationships, business account setup, visa sponsorship processes and multi-site operational development.

Known for strong commercial awareness, proactive problem-solving and the ability to optimise processes that improve efficiency, reduce operational costs and support revenue growth. Highly organised, adaptable and discreet professional capable of operating in fast-paced executive environments while maintaining strong relationships with stakeholders, clients and business partners.

Executive Assistant at JJS Global Consultancy (2026-02 – Present)

Provided executive support to the CEO and coordinated business operations.

• Provided executive support to the CEO including diary management, meeting coordination and travel arrangements
• Coordinated conferences, business research and external engagements

Executive Assistant and Operations Lead at Sol Clinic Regenerative Medicine (2021-01 – 2026-02)

Provided executive and operational support to the CEO while coordinating daily business operations and driving operational improvements.

• Provided executive and operational support to the CEO while coordinating daily business operations
• Managed regulatory compliance, licensing requirements and coordination with local authorities and governing bodies
• Played a key role in repositioning the clinic as a premium provider, contributing to a 50% increase in sales within three months
• Maintained relationships with high-value clients, VIP patients and key external partners, ensuring exceptional service standards
• Oversaw operational systems including CRM management, scheduling and internal administrative processes
• Supported revenue growth through client relationship management, enquiry handling and sales conversion
• Coordinated company events, internal meetings and operational planning activities
• Managed recruitment and onboarding processes including staff training and team support
• Maintained strict confidentiality while supporting executive decisions and sensitive business matters

Business Development, Sales & Marketing Support at LifDerma (2021-02 – 2024-02)

Supported the UK launch of a premium international skincare product and coordinated business relationships.

• Supported the UK launch of a premium international skincare product within luxury and clinical markets
• Coordinated relationships with PR agencies, marketing partners and commercial stakeholders
• Marketing material research and design
• Conducted market research and competitor analysis to support strategic positioning
• Assisted with international supplier coordination and overseas business relationships
• Managed stock control, purchasing processes and operational payment coordination

Front of House at Sol Clinic Regenerative Medicine (2019-02 – 2021-02)

Delivered high-end client experience and managed front desk operations in a private clinic environment.

• Delivered a high-end client experience as the first point of contact for patients and visitors
• Managed front desk operations, enquiries and appointment scheduling in a busy private clinic environment
• Maintained CRM systems and confidential client records with accuracy and discretion
• Coordinated daily schedules and clinic flow to ensure seamless operations and client satisfaction
• Converted enquiries into bookings while building strong relationships with clients and supporting retention

Diploma in Administrative Procedures and Support in the Office

Programme in Help to Grow: Management Programme – University of Leicester

Certificate in Leadership & Staff Management – VOX2U

Programme in Tony Robbins – Business Accelerator Programme

Diploma in GCSE equivalent – Colegio Nobel Novo Centro

Certification in IELTS