Pammy Morgan

Accomplished HR Adviser and onboarding specialist with 10+ years of experience in dynamic corporate environment. Proficient in creating and leading effective onboarding initiatives and advising on complex HR challenges. History of managing sensitive situations with professionalism and enhancing processes for better employee engagement. Focused on advancing inclusion and prioritizing employee wellbeing.

Colleague Experience Administrator - Swindon Borough Council

(2026-06)

• Provide day-to-day administrative and transactional HR support for new candidates, current employees and managers.
• Own HR Administration and onboarding.
• Ensure accurate data processing and timely responses to queries in line with policy and legislation.
• Follow processes - knowledge of safeguarding, DBS and Right to Work processes.
• Issue offer letters and employment contracts to successful candidates.
• Provide employee references for current and former colleagues.
• Keep colleague records accurate and up to date, processing and storing HR data in a way that protects data integrity and meets GDPR requirements.
• Communicating with internal and external stakeholders.
• Manage multiple priorities and work to deadlines.

HR Adviser and Onboarding Co-Ordinator - Vodafone

(2019-01 - 2022-10)

• Designed and delivered a value-led onboarding experience aligned with company culture.
• Managed seamless end-to-end onboarding processes for all new starters.
• Led onboarding for over 200 graduates annually across two consecutive years.
• Provided expert HR advice to line managers on policies, procedures, and best practice.
• Conducted right-to-work and eligibility checks, ensuring legal compliance.
• Reviewed and improved onboarding processes to increase efficiency and consistency.
• Coordinated training schedules and facilitated induction programmes.
• Built strong relationships with managers and cross-functional teams.

HR Adviser – AskHR - Vodafone

(2013-10 - 2019-01)

• Delivered first-line HR advisory support to UK managers, employees, and third parties.
• Managed multiple caseloads involving sensitive and confidential matters.
• Advised managers on policy interpretation and employment-related issues.
• Educated stakeholders on policy updates and organisational changes.
• Acted as Lead HR Adviser for annual salary review and bonus cycles for two consecutive years.

HR Services Administrator - Vodafone

(2012-03 - 2013-09)

• Administered HR lifecycle processes including starters, leavers, and contractor changes.
• Maintained accurate employee records using SAP HR systems.
• Produced contractual documentation, references, and employment letters.
• Supported HR Business Partners with timely starter documentation.

Ask Finance Adviser - Vodafone

(2007-08 - 2012-03)

• Managed supplier accounts payable queries via phone and email.
• Processed approximately 100 supplier invoices/credit notes daily.
• Liaised with internal departments to resolve payment queries.
• Consistently achieved personal KPIs and supported team performance goals.

Front of House Receptionist - Vodafone Headquarters

(2005-01 - 2007-10)

• Coordinated visitor access and contractor management to ensure streamlined operations.
• Ensured secure entry processes while maintaining stringent verification protocols for identification.
• Organised meeting facilities to facilitate seamless internal events.
• Facilitated professional welcoming service to senior stakeholders and clients.

Diploma - HR Human Resources Management, Employment Law - Reed Courses (2024)

Diploma - Bereavement & Grief Counselling Level 3 Advanced - Reed Courses (2025)

A-Levels - Victoria Park High School, South Africa