Parmida Damanpak

Friendly, reliable and hardworking University of St Andrews student with direct customer-service experience at the British Heart Foundation. Experienced in operating a till, scanning items efficiently, answering customer questions and creating a welcoming shopping experience. Also experienced in a busy coffee house and as an assistant at a music school.

Confident working as part of a team, staying organized during busy periods and maintaining a positive, approachable manner. Keen to continue contributing to the British Heart Foundation as a Sales Assistant.

Volunteer - British Heart Foundation

(2026-06 - 2026-08)

• Operated the till and scanned items efficiently, developing confidence with customer-facing retail tasks.
• Provided friendly and welcoming customer service throughout shifts.
• Answered customer questions clearly and professionally.
• Maintained an approachable and positive attitude while interacting with customers.
• Gained direct experience working in the BHF environment and supporting customers in a charity retail setting.

Volunteer - Filo Coffee House

(2026-06 - 2026-08)

• Took customer orders in a friendly and welcoming manner.
• Prepared drinks and sandwiches efficiently while maintaining high hygiene standards.
• Delivered food and drinks promptly to customers.
• Cleared tables, washed dishes and kept the café clean and organized.
• Worked confidently during busy service periods and contributed effectively as part of a team.

Cashier - North East of Scotland Music School

(2026-06 - 2026-08)

• Welcomed visitors and guided them to waiting rooms, practice rooms and examination rooms.
• Kept track of room usage and helped ensure activities ran smoothly.
• Answered questions in a friendly and professional manner.
• Developed strong organization, communication and people-facing skills.

BSc - Astrophysics - University of St Andrews

Advanced Higher - Old Machar Academy