F&B Operations and Development Manager
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Seasoned management professional with a robust 18-year career in hospitality management, culminating in a specialised focus in F&B Design & Development. Spearheading innovative F&B concepts and delivering operational excellence. Possesses a unique blend of creative vision and practical expertise, adept at transforming F&B spaces into vibrant, profitable entities that resonate with contemporary consumer demands.
Expertise in navigating the complexities of hospitality management, from conceptual design and brand development to effective recruitment, launch and operational execution. Proven ability to drive brand differentiation and customer loyalty through strategic planning, thoughtful design and operational performance.
NEW PROJECTS MANAGER | The Breakfast Group
Leading the design and development of new F&B concepts, focusing on creating venue environments that encourage customer interaction and engagement and built on the ethos and core values of The Breakfast Group. Lead concept design, project development and creative direction for The Breakfast Group’s latest venue, Lucy Wong in Fitzrovia including branding, website design and marketing for the venue launch. Transforming concepts into operational brands, developing them into franchise-ready solutions and developing refurbishment strategies for existing venues in the portfolio.
Operational oversight and GM support for venues across The Breakfast Group portfolio including Lucy Wong, Opium and Martinez.
Roles & Responsibilities
Initiated a complete overhaul of the management structure of premium private members club Century and refreshed the F&B offering and overall member experience. Reporting directly to the MD and FD, assisted in restructuring and improvement of the management and financial performance of a business that had struggled across the period of the pandemic. Addressed staffing and infrastructure issues inherited from the previous regime, overseeing a recruitment drive that included hiring of a new Head Chef, AGM, Restaurant Manager, Club Manager, Facilities Manager and Events Manager as well as a completely new front of house team.
Oversaw a revamp of the beverage portfolio, kitchen operations, Club Lounge refurbishment, music presence and private function events in order to create a more compelling member experience.
Roles & Responsibilities
UNIVERSITY OF ADELAIDE, AUSTRALIA
BACHELOR OF ARTS | Economics, International Politics, Film & Media