Paul Armstrong
Commercial Lending Specialist
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About
I am currently working at Atom Bank as a Lending Specialist. It is a job I very much enjoy as nothing satisfies me more than a job well done and opportunity to help others. I have spent 6 fulfilling years there and think I am ready for a new challenge. I have a full UK driving license with no points. I am also a regular runner in my spare time and completing running events such as the Great North Run.
Experience
Commercial Lending Specialist - Atom Bank
(2022-05)
- Understand loan applications and inputting new case to our case pipeline
- Assisting Underwriters in helping the completion of commercial deals
- Production of documents for applicants to sign off
- Answering queries from brokers and applicants
Reconciliation Assistant - Atom Bank
(2018-12 - 2022-05)
- Checking and verifying transactions posted through the bank according to double booking principles
- Accuracy and attention to detail
Customer Service Advisor - Firstsource
(2018-06 - 2018-12)
- Investigating fraudulent transactions on customer's accounts
- Unblocking debit cards after strict security and profiling
Customer Service Associate - Giant Precision
(2017-12 - 2018-04)
- Assessing and investigating complaints made by customers about their former packaged bank accounts
- Outbound calls were made to customers to gather information
Fraud Technician - Virgin Money
(2016-09 - 2016-12)
- Reviewing customer bank accounts if they are a match for a politically exposed person (PIP)
Admin Assistant - Sopra Steria
(2015-04 - 2015-07)
- Processing payments for Passport Applications
- Checking that all necessary components of the application such as passport photos and previous passport are enclosed
Customer Service Advisor - Adecco
(2014-12 - 2015-04)
- Processing customer bond sales
- Answering queries about Premium Bonds
Education
MA - Magazine Journalism - University of Sunderland (2015 - 2016)
BA - History and Politics - University of Hull (2011 - 2014)
A-Levels - History, Politics and Philosophy - Durham Gilesgate Sixth Form Centre (2009 - 2011)
