Paul Holehouse
Compliance, Conduct Risk and Complaints Expert
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About
A senior financial services professional with extensive experience working in Banking, Life, Pensions, Investments, Insurance, Conduct Risk, Compliance, Complaints Leadership, Financial Ombudsman Service and 3rd Party Management.
An individual with specialist skills in compliance, conduct/regulatory risk, recognised industry complaints expert and operational leadership who has the talent to continually assess and enhance the growth and profits within companies, with skills that would be an asset to any forward thinking organisation. A target driven and talented senior leader with a unique motivational style of management. Who has implemented and lead successful teams, managing risk / change and made significant contribution to company projects.
Experience
Key skills & Expertise: -
- Conduct Risk & Compliance Expert
- Banking, Life, Pensions and Investments Expert
- Advance Operations Leadership
- Advance Coaching and People Leadership
- Target Driven, exceeding KPIs
- Enhancing Staff Morale and Productivity Expert
- Third Party Management Expert
- Complaint Leadership & DISP Industry Expert
- Advance Change Management and Transformation
- Advance Planning and Organisation
- Advance Negotiation and Influencing Skills
- Advance Analysis and Problem Solving Skills
- FCA Sourcebooks Expertise COBs, BCOBs, ICOBS, MCOBS, CONC and Access to Cash
Education
Professional Qualifications: -
- Professional Diploma in Management
- Full Financial Planning Certificate 1, 2 and 3
- BTEC National Certificate in Life Assurance
