Paul Kitchen

Experienced property professional with a substantial background in residential property inspection, housing management, compliance, maintenance and condition assessment. Previously responsible for inspecting and overseeing extensive residential portfolios, including approximately 1,000 MOD married quarters and properties across East Anglia. I also carry out ongoing inspections and condition checks across my own portfolio of let properties, giving me a practical landlord’s perspective on property condition, maintenance and presentation.

Highly organised, self-motivated and meticulous, with a proven ability to work independently, identify issues, maintain accurate records and produce clear, reliable reports. My background in auditing, mystery shopping and field-based assignments further strengthens my attention to detail, professionalism and ability to follow defined standards. Available immediately for freelance property inspection and inventory assignments throughout Norfolk and Suffolk.

Freelance Tactical Assignments at Self-Employed (2009 – Present)

• Undertake varied field-based assignments for a wide range of major clients and products, including mystery shopping, auditing, promotional work and tactical research.
• Assess environments, service standards and product presentation against defined criteria, recording findings accurately and objectively.
• Produce clear written and video reports, feedback and supporting evidence to tight deadlines.
• Work independently, plan visits efficiently and maintain a professional approach when representing client organisations.

Covid Infection Survey Agent at Office for National Statistics (2020 – 2021)

• Collected accurate statistical information for the Covid Infection Survey in accordance with strict procedures.
• Recorded and monitored findings relating to infection rates, maintaining accuracy and confidentiality.
• Followed rigorous health, safety and PPE requirements while representing the ONS professionally.

Census Officer at Office for National Statistics (2021)

Fixed term

• Supported members of the public to complete the Census accurately and within required timescales.
• Adapted communication to individual needs, using patience, empathy and clear explanations.
• Worked to prescribed procedures while maintaining accurate records and a professional public-facing service.

Cleaning Auditor at ASDA (2009 – 2018)

• Conducted regional audits across 14 stores to assess cleaning standards, best practice and contract compliance.
• Checked health and safety requirements and safe working practices, documenting findings accurately.
• Reported audit results to client and store teams and supported the maintenance of required standards.

B&C Property Technical Officer at USAFE Lakenheath, Civil Engineering Services (2008 – 2009)

• Inspected and oversaw MOD married quarters and managed a portfolio of approximately 1,000 properties of varied construction types.
• Checked property compliance at change of occupation and monitored upkeep, repairs and building maintenance.
• Managed projects, budgets and costs, liaising with contractors, occupants and housing officers.
• Diagnosed building issues, responded to stakeholder queries and maintained accurate property records and reports.

B&C Property Technical Officer at MODern Housing Solutions Ltd (2006 – 2008)

• Undertook property inspections and maintenance oversight across MOD accommodation in Suffolk and Essex.
• Coordinated repairs and upkeep, managed contractors and monitored work against deadlines and required standards.
• Updated repairs and maintenance information on in-house systems and provided status reports.

Property Compliance Inspector at Clearsprings Management Ltd (2003 – 2006)

• Inspected and oversaw more than 120 properties for compliance with local authority, national, governmental and company standards.
• Worked with landlords, agents and contractors to introduce properties and maintain acceptable standards.
• Recorded and tracked progress through a secure database and coordinated with builders, estate agents, local authorities and other stakeholders.
• Identified issues and provided practical, cost-effective solutions within required timescales.

BSc (Hons) in Housing Management and Development – Anglia Polytechnic University (APU) (1993 – 1997)

A Levels in Geography; Politics & Government; personal study programmes in Geology and Photography – Eaton (City of Norwich) School (1991 – 1993)