Paul Mamogale

I am a highly organized and self-motivated professional with expertise in coordinating and overseeing office operations to maximize efficiency and productivity, I am prepared to significantly contribute to your company's goals and objectives. I believe that I possess a unique mix of experience, some knowledge, and the willingness to learn more about the field.

Fleet Administrator at Car Track (2025-06 – Present)

• Maintain accurate records of all fleet vehicles (registration, mileage, usage, status)
• Track vehicle assignments, availability, and lifecycle replacements.
• Schedule and monitor preventive maintenance and repairs.
• Prepare compliance reports for internal and external audits.
• Coordinate with repair shops, dealerships, leasing companies, and parts suppliers.
• Manage vendor relationships and negotiate pricing for maintenance or services.
• Support fleet manager with special projects and audits.
• Build and maintain relationships with clients to understand their financial needs and goals.

Financial Advisor at Momentum (2024-08 – 2025-04)

• Build and maintain relationships with clients to understand their financial needs and goals.
• Develop comprehensive financial plans, including investment, retirement, estate, and insurance planning.
• Identify and mitigate potential financial risks, such as death, disability or illness.
• Provide investment advice and guidance on Momentum's investment products.
• Help clients plan for retirement, including pension and provident fund management.
• Assist clients with will, trust, and estate administration.
• Provide guidance on tax-efficient financial planning.
• Ensure adherence to regulatory requirements and industry standards.

Customer Services Voice Operations Representative at Trans Union (2022-09 – 2024-04)

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing applications and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• diplomatic approach when dealing with customer queries, showcasing your professionalism and ability to handle challenging situations.
• Ensure customer satisfaction and provide professional customer support

Sales Consultant at MTN (2020-03 – 2022-08)

• Dealing with customer queries
• Conduct presentations to demonstrate to potential clients the benefits of our products.
• Establish and maintain healthy, long-term relationship with clients to generate repeat business and referrals.
• Discover customers' needs and offer solutions to them through the company's services or products.
• Research sales statistics and establish sales potential with new businesses in our target area.
• Stock taking
• Use promotional methods such as phone calls, emails and social media to reach potential clients and build a long-lasting business relationship with them.
• Become an expert in our product offerings and serve as a go-to source for clients who want more information concerning our products.
• Assemble product displays in a given market.
• Determine new ways to make products appealing by observing the environment and current trends.

Diploma in Business Management – RoseBank College

Matric – Motswedi High School (2013)