Fleet Administrator at Car Track (2025-06 – Present)
- Maintain accurate records of all fleet vehicles (registration, mileage, usage, status)
- Track vehicle assignments, availability, and lifecycle replacements.
- Schedule and monitor preventive maintenance and repairs.
- Prepare compliance reports for internal and external audits.
- Coordinate with repair shops, dealerships, leasing companies, and parts suppliers.
- Manage vendor relationships and negotiate pricing for maintenance or services.
- Support fleet manager with special projects and audits.
- Build and maintain relationships with clients to understand their financial needs and goals.
Financial Advisor at Momentum (2024-08 – 2025-04)
- Build and maintain relationships with clients to understand their financial needs and goals.
- Develop comprehensive financial plans, including investment, retirement, estate, and insurance planning.
- Identify and mitigate potential financial risks, such as death, disability or illness.
- Provide investment advice and guidance on Momentum's investment products.
- Help clients plan for retirement, including pension and provident fund management.
- Assist clients with will, trust, and estate administration.
- Provide guidance on tax-efficient financial planning.
- Ensure adherence to regulatory requirements and industry standards.
Customer Services Voice Operations Representative at Trans Union (2022-09 – 2024-04)
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing applications and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- diplomatic approach when dealing with customer queries, showcasing your professionalism and ability to handle challenging situations.
- Ensure customer satisfaction and provide professional customer support
Sales Consultant at MTN (2020-03 – 2022-08)
- Dealing with customer queries
- Conduct presentations to demonstrate to potential clients the benefits of our products.
- Establish and maintain healthy, long-term relationship with clients to generate repeat business and referrals.
- Discover customers' needs and offer solutions to them through the company's services or products.
- Research sales statistics and establish sales potential with new businesses in our target area.
- Stock taking
- Use promotional methods such as phone calls, emails and social media to reach potential clients and build a long-lasting business relationship with them.
- Become an expert in our product offerings and serve as a go-to source for clients who want more information concerning our products.
- Assemble product displays in a given market.
- Determine new ways to make products appealing by observing the environment and current trends.
