Youth Mentor
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Dynamic and community-focused professional with a strong background in youth mentoring and community development, recognised for delivering impactful support that cultivate confidence, resilience, and personal growth. Highly skilled in building meaningful professional relationships and working across diverse communities with a proactive and people-centred approach to achieving positive and lasting outcomes.
Youth Mentor - 4YP UK - Bedford
(2025-03)
Delivering tailored one-to-one mentoring to young people across multiple schools and youth centres across Bedford. Promoting confidence, personal development, wellbeing, and positive engagement. Skilled in providing guidance, building professional relationships, and acting as a positive role model to overcome personal and social challenges with the use of music and sport as creative outlets for social inclusion.
Sports Coach - Sporting Aid
(2025-03)
Experienced Multi-Sports Coach delivering structured coaching programmes for young people aged 8 to 18 across football, basketball, cricket, and a range of additional sporting activities. Skilled in session planning, player evaluation, and performance assessment, alongside mentoring volunteers and young leaders to support their development within sport.
Facilities Coordinator - Amey Communities - Northampton
(2024-05 - 2025-09)
Managing the running of facilities support for 42 schools across Northampton. Experienced in assisting Caretakers, Facility Managers, and Contractors in completing work orders and coordinating PPMs within SLA. Providing detailed reporting and worked collaboratively with Facility Managers to streamline processes and enhance service delivery in line with client requirements.
Enforcement Contact Centre Agent - Newlyn PLC
(2022-04 - 2024-04)
My role enabled customers to reach a better financial position in respect of their debts. Negotiating realistic and affordable payment arrangements through relevant fact finding, accurately collating, updating and maintaining internal systems to show a true reflection of conversations and action.
Facilities Help Desk Operator - Ostara Systems
(2011-10 - 2022-03)
Responsible for raising and escalating all facilities and maintenance-related requests within the Santander organisation. Regularly liaised with site teams, engineers, suppliers, and Account and Service Managers to coordinate and fulfil quotations, purchase orders, and work orders efficiently.
GCSEs - Hastingsbury Business and Enterprise School (2007 - 2011)