Team Leader - Bids & Tenders Jan 2023 - Sep 2023
Emitac Healthcare Solutions LLC, Dubai
- Reviewed RFPs, developed client proposals, and ensured timely submission of appropriate feedback to clients.
- Prepared and modified full proposal text, budgets, and cover letters in response to RFPs and rebids.
- Ensured proposal text and budgets aligned with RFP and client specifications.
- Identified potential barriers or risks for delivery and implemented appropriate mitigation strategies.
- Collaborated with Business Development, Contracts, and Operations teams to support the sales process from initial client contact to contract signature and handover to the contracts team.
- Served as a key point of contact for assigned clients, participating in pipeline review calls.
- Facilitated the handover of awarded projects to contracts, finance, and operations teams.
- Assisted Business Development with bid presentations and follow-up activities.
- Acted as the key contact for assigned clients, attending regular governance calls.
- Developed and maintained bids and sales databases.
- Supported the development of automated business processes and business intelligence tools.
Bids & Tender Specialist Jan 2016 - Dec 2022
Emitac Healthcare Solutions LLC, Dubai
- Managed the entire bid lifecycle, from opportunity identification to proposal submission and contract negotiation.
- Prepared and submitted pre-qualification questionnaires (PQQs) and Requests for Information (RFIs).
- Developed and implemented comprehensive bid strategies aligned with organizational goals.
- Increased win rates through in-depth research and analysis of tender opportunities.
- Developed and coordinated the creation of compelling and persuasive bid responses through effective stakeholder liaison.
- Streamlined the bid submission process, ensuring accuracy and adherence to deadlines.
- Provided valuable post-bid feedback and recommendations, continuously improving bid strategy and best practices.
- Managed the bid submission process, ensuring adherence to deadlines and compliance with tender regulations.
- Maintained a comprehensive bid library for future reference.
- Contributed to the development and continuous improvement of bid processes within the organization.
- Stayed up to date on industry trends and best practices in bid writing and proposal development.
Bid Coordinator Feb 2014 - Dec 2015
Modular Concepts Electromechanical LLC, Dubai
- Aided the bid team as needed, including project plan setup and facilitating client interface and communication through the e-portal.
- Managed, reviewed, and maintained bid library content, collaborating with the Marketing team to develop and update bid CVs and case studies.
- Coordinated activities to produce prequalification questionnaires.
- Ensured bid responses consistently achieved high scores and met targeted win rates.
- Assisted in planning and managing the production and delivery of all bid projects to ensure timely submission.
- Formatted and organized content from various contributors and identified gaps for the Bid Manager.
- Reviewed and comprehended client bid documentation, deadlines, and submission criteria.
- Contributed to the development of written proposals, focusing on content and presentation quality.
- Facilitated timely and accurate communication within the company regarding bid proposal production and delivery.
- Provided support to fellow Bid Team members and fostered a collaborative team environment.
Technical Support Engineer Jun 2012 - Dec 2013
Elmatics Enterprises, Cochin, Kerala
- Handled the responsibilities of technical support engineer for the engineering Lab equipment for engineering colleges.
- Fostered positive relationships with customers, building trust and credibility for the company's technical support services.
- Conducted hands-on training sessions for engineers and associate professors, providing in-depth instruction on the operation and maintenance of lab equipment.
- Resolved technical issues related to electronics and electrical engineering lab equipment, consistently restoring equipment uptime and minimizing delays.
- Proactively identified potential equipment issues and implemented preventive maintenance measures to reduce downtime and extend equipment lifespan.
- Provided exceptional technical support to engineers and tutors, promptly addressing their inquiries, and resolving their issues with professionalism and courtesy.
