Sales Manager
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Over 16 years of successful experience in sales, purchasing, international trade and production of feed additives. Experienced in turning excellent services into bottom-line results in customer loyalty. Solid background in providing outstanding service, and building customer relationships.
Able to work both independently with superb personal accountability as well as within a team. Strong organisation, planning and problem-solving skills. Excellent communication skills. Good negotiation and inter-relationship skills.
Able to work effectively in a pressured environment.
Cotimind Ltd (Wilko Retail Limited)
Office 6 Riverside Business Centre Worcester Road Stourport-on-severn
● Managed warehouse operations, ensuring efficient and timely receipt, storage, and dispatch of goods
● Maintained accurate records of inventory levels and stock movements
● Operated warehouse equipment
● Assisted with other tasks as required
CEO\Co-founder
Siver-Agro LLC
Chernihiv, Ukraine
● Developed and organised all company processes and activities from scratch.
● Expanded sales geography to 11 countries of the world, with sales volume increasing from 20tn to 400tn per month.
● Cultivated strong relationships with key customers, enabling the company to operate continuously and raising the profit of the company by 30%.
● Streamlined the company's export operations, ensuring that goods were shipped systematically and on time.
● Liaised with the authorities to obtain necessary permits.
● Planned and oversaw production activities to meet customer demand, resulting in a 27% increase in the shipment of goods.
● Slashed raw material buying costs by 15% by negotiating pricing, while ensuring the continuation and enhancements of delivery of raw material.
Poliskyi Production Experimental Plant LLC, Chernihiv, Ukraine
January 2010 – March 2014
● Supervised and managed the work of all departments.
● Planned and manage of the company finance.
● Organized and controlled all activities of the company.
● Established and developed new business lines and areas.
● Successfully increased revenue by 25% by introducing new business lines.
● Implemented cost-saving measures that reduced expenses by 20%.
Head of the commerce department (Sales Manager)
Poliskyi Production Experimental Plant LLC,
Chernihiv, Ukraine
● Planning and control of sales and purchasing.
● Managed and led all sales team operations, including monitoring and evaluation of performance, target setting, and development.
● Resolved customer complaints and issues promptly to ensure customer satisfaction.
● Spearheaded the recruitment process of sales personnel, aligning the hires with the company's requirements.
● Motivated and supported the sales team to achieve peak performance and surpass sales targets.
● Developed relationships with key account customers to enhance business growth.
Poliskyi Production Experimental Plant LLC,
Chernihiv, Ukraine
● Initiated cold calls to generate new business leads.
● Carried out B2B sales activities, ensuring the achievement of sales targets.
● Identified new clients and established productive relationships with new and existing key account customers.
● Conducted negotiations, quotations, and order processing, resulting in increased sales by 50% in the first year
● Coordinated with accounts and other departments to ensure seamless delivery of goods and raw materials.
● Organized export and import operations, preparing shipping documents for customs declaration.
● Liaising with logistics, freight companies and railways to ensure the timely delivery of products. More than 98% delivery was in-time. Reducing the cost of delivery by 10% by negotiation pricing.
2006 Master’s Degree in HR and international economy
Inter-Regional Academy of Personnel Management, Kyiv
2004 Bachelor’s of Economics and Entrepreneurship
Academy of Municipal Management, Kyiv
