Pawani Liyanage

Greeted customers in a friendly and approachable manner, offering assistances and product knowledge to enhance the shopping experience. Responded to customer enquiries about products, services, and store policies, ensuring accurate and helpful information was provided. Handled complaints and concerns professionally and calmy, aiming to resolve issues efficiently and maintain customer satisfaction.

Employee at Premier convenience store

• Greeted customers in a friendly and approachable manner, offering assistances and product knowledge to enhance the shopping experience.
• Responded to customer enquiries about products, services, and store policies, ensuring accurate and helpful information was provided.
• Handled complaints and concerns professionally and calmy, aiming to resolve issues efficiently and maintain customer satisfaction.
• Restocked shelves and maintained tidy, well-organised product displays to support smooth day-to-day operations.

Level 2 intermediate diploma in electrical installations – Solihull college (2024 – 2025)

GCSEs – Alderbrook Academy (2018 – 2023)