Pel Ahmed

Compassionate and proactive professional with experience supporting vulnerable individuals across advocacy, residential care and health and social care settings. Skilled in safeguarding, stakeholder engagement, case management and building trusted relationships with people from diverse backgrounds. Highly organised with excellent communication, problem-solving and report writing skills, alongside experience coordinating projects and events.

Passionate about making a positive impact and recognised for remaining calm, adaptable and professional in fast-paced environments.

Independent Advocate at Citizen Advice Mid Mercia/Disability Direct (2024-01 – Present)

• Support vulnerable individuals to understand and exercise their legal rights under the Mental Capacity Act and Care Act.
• Work collaboratively with social workers, solicitors, hospitals, local authorities and care providers to ensure advocacy partners' wishes are represented.
• Prepare detailed reports and maintained accurate case records in line with safeguarding and legal requirements.
• Collaborating with multidisciplinary teams to coordinate person-centred outcomes.
• Often helping out with pop-up events, promoting the charity e.g. photography and social media.
• Managed a diverse caseload while prioritising competing deadlines and maintaining strict confidentiality.

Residential Care Practitioner at Sunlight Care (2024-01 – 2024-12)

• Supported young people experiencing CSE, CCE, and county lines exploitation by promoting emotional wellbeing and providing therapeutic care.
• Safeguarding them through individual risk management planning and promoting social engagement/interactions focusing on health relationships and building trust in a safe and measured way.

Care Assistant at Hoar Cross Nursing Home (2023-01 – 2023-12)

• Working with vulnerable individuals and ensuring that their care needs were met.
• Supporting them with their meals and having a friendly conversation – providing emotional support. Ensuring that documentation was completed accurately and in a timely manner.
• Ensured residents were safeguarded and received safe, person-centred care at all times.

Lead Volunteer Youth Worker at LEARN2LIVE (2019-01 – 2023-12)

• Working with young unaccompanied refugees and asylum seekers; helping them settle in their new environment, building trust, safeguarding the vulnerable young people, building healthy and long-lasting relationships.
• Organised events and then have a warm meal to finish the evening.
• Organised and coordinated get-aways for the weekend, Christmas events, Easter events, and summer activities.
• Organised and participated in fundraising events such as challenges and included the young people.
• On Saturdays we organised a football coach for the young people at the University and then hosted English classes.
• Supporting the young people in understanding the opportunities they have and empowering them.

Bachelor of Arts in Health Studies and Applied Social Care (Joint Honours) – University of Northampton (2019-01 – 2022-12)