Highly motivated and experienced hospitality professional
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I am a highly motivated and experienced hospitality professional with extensive experience across pubs, bars, restaurants, clubs, nightclubs and fast-paced hospitality environments. Throughout my career I have held roles including Duty Manager, Supervisor, Team Leader, Head of Confectionery, Bartender, Waitress, Front of House, Bar Support and Kitchen Assistant, giving me a thorough understanding of hospitality operations and exceptional customer service. I hold a BA (Hons) in Events & Hospitality Management, a Personal Licence, WSET Level 2 Award in Wines, Food Hygiene certification, and training in health and safety, venue operations and crisis management.
As a Head of Confectionery, I have extensive experience in producing and decorating cakes, pastries, desserts and confectionery products to a consistently high standard. I have managed food preparation, quality control, stock ordering, food safety, presentation standards and production planning while ensuring excellent customer satisfaction. I am passionate about creativity, product development and maintaining the highest standards of hygiene, quality and efficiency.
My combined experience in hospitality, confectionery and events has developed my creativity, commercial awareness and attention to detail. I enjoy creating memorable customer experiences, developing new ideas and products, and building lasting customer relationships through exceptional service. I am confident leading teams, training staff, managing stock, cash handling, maintaining compliance with health and safety, COSHH regulations, completing risk assessments and ensuring smooth day-to-day business operations.
I am organised, reliable and adaptable, with excellent leadership, communication and problem-solving skills. I thrive in busy environments, bringing enthusiasm, professionalism and a positive attitude while consistently delivering outstanding service and maintaining the highest operational standards.
Head of Confectionery - Sainsbury's-Farnham - Surrey
(1999-08 - 2026-01)
Managed the confectionery department in a busy scratch bakery, producing and decorating celebration cakes, desserts, pastries, doughnuts and seasonal bakery products. Also supported the bakery team by preparing breads, rolls and other baked goods. Maintained high food hygiene standards, managed stock and production schedules, trained colleagues and delivered excellent customer service in a fast-paced retail environment.
Front of House Team Member - White horse-Swansea - Swansea
Duty Manager - Marstons-Port Talbot - Port Talbot
(2025-11 - 2026-04)
Duty Manager - The royal british legion-Neath - Neath
(2025-05 - 2026-01)
Founder & Events Director - Moonshine Events UK-South Wales - South Wales, NY
(2023-01 - 2026-01)
Auxiliary Nurse - NHS-Swansea - Swansea
(2020-06 - 2023-01)
I worked for nhs during covid at swansea hospitals on A&E department, bank and ward 9 cardiology during the pandemic and while there working achieved my level 4 nursing degree at Swansea uwtsd
Bar Supervisor - Nightclub-Exeter - Exeter
(2017-01 - 2019-12)
Supervised late-night venue operations, leading bar, floor, and security staff to ensure safe, compliant service. Managed incidents, customer issues, and crowd control while enforcing licensing and age-verification laws. Supported cash handling, opening/closing procedures, staff briefings, and health & safety compliance in a high-pressure environment.
Front of House Manager - Stubbings Brewery-Surrey - Surrey
(2007-01 - 2017-12)
In my role as Front of House Manager at Stubbings Brewerys, I was responsible for ensuring a smooth, welcoming, and high-quality experience for every customer visiting bar, and event spaces. I led the front-of-house operations, supervised staff, and upheld Stubbings Brewery's standards of service and presentation. From kitchen, back-of-house, front of house
Hairdresser Stylist - Grant & co-Farnham surrey - Farnham surrey
(1998-09 - 2006-12)
After leaving school i went on to a hairdressers apprenticeship and got my london city & guilds qualification As a hairdresser stylist and barber.
BA (Hons) - Festival, Events & Hospitality Management - UWTSD Swansea
Level 4 - Nursing - UWTSD-Swansea (2022-05 - 2024-12)
NVQ level 2 - Beauty Therapist - Farnborough College of Technology-Farnborough Hampshire (1999-01 - 2000-12)
Level 2 - Hair & Beauty (Hairdressing) - Farnborough college of technology-Farnborough Hampshire (1998-09 - 1999-12)
