Peter Kitakufe

Detail-oriented professional with expertise in record maintenance, music, customer service and time management. Demonstrates strong capabilities in email management and document handling, ensuring efficient and secure operations. Adept at problem solving, contributing to streamlined processes and enhanced productivity.

Committed to leveraging skills for continued professional growth within a dynamic environment. Driven individual with robust analytical and problem-solving skills, coupled with strong communication abilities. Aims to contribute to dynamic environment by optimising processes and enhancing client satisfaction.

Trading Assistant - Sainsbury's - London

(2024-10)

• Provided superior customer service
• Ensured up-to-date system records, bolstering operational accuracy
• Managed confidential documents with timely precision
• Aided in inventory management, improving product availability and minimizing waste

Press Assistant - Mastermind Promotion - London

(2023-10 - 2024-10)

• Harmonized brand communication, strengthening stakeholder relationships
• Instituted a press tracking system, refining reporting accuracy and outreach planning
• Managed press release enhancements, escalating media coverage and brand visibility

Administrative Assistant - The Orchard - London

(2023-03 - 2023-10)

• Prepare new client registration documents for societies globally
• Prepare documentation for roster maintenance at the applicable societies
• Maintain internal & external databases to track registrations

Customer and Trading Manager - Sainsbury's - London

(2021-10 - 2022-10)

• Managed a large retail team effectively
• Resolved customer complaints, ensuring high satisfaction
• Streamlined inventory through monitoring and order management
• Handled primary contact duties efficiently
• Trained newcomers on company procedures

Online Assistant - Sainsbury's - London

(2018-06 - 2021-10)

• Operated in a team-based setting

Administration Assistant - MOONBUG Entertainment - London

(2017-01 - 2018-01)

• Facilitated seamless company communication as the primary point of contact
• Assisted the Office Manager with vital administrative and project-related tasks
• Enhanced team efficiency by maintaining an up-to-date staff directory
• Handled confidential, time-sensitive documents with utmost precision
• Delivered high-level customer service via phone and email, addressing queries promptly

London

(2013-09 - 2016-06)

• Handled customer inquiries effectively
• Maintained merchandise arrangement and stock levels

Bachelor of Arts - University of West London (2013-09 - 2016-06)