Client support and implementation analyst
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Hardworking and reliable individual with over 2 years of experience in sales environments. CV and references deliverable upon request.
With a background in customer-facing roles and problem solving, I believe I can deliver valuable skills. In my role as a customer success executive at alt21, I enhanced customer retention by 40%, demonstrating my ability to resolve queries efficiently and engage confidently with customers. Similarly, my experience working at a fintech allowed me to troubleshoot technical issues and improve processes, highlighting my adaptability and attention to detail under fast paced fintech environments.
I am fluent in English and confident in my ability to support sellers by providing a personalised, customer led service, while collaborating with internal teams to ensure continuous improvement. These experiences, combined with my passion for helping customers, make me a strong fit for this role.
I have a bachelors degree in Neuroscience from King's college London.
