Phil Norman
Lead renewables engineer
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About
Service and repair of ASHP systems, to fault find and diagnose issues and ensure maximum lifespan of system whilst keeping costs to a minimum Installation and maintenance of hot water cylinders, buffer vessels, pumps, valves, and controls System commissioning including flow rate balancing, weather compensation setup, and performance optimisation
Experience
Lead renewables engineer - Sureserve Compliance North West
(2026-03)
- Service and repair of ASHP systems, to fault find and diagnose issues and ensure maximum lifespan of system whilst keeping costs to a minimum
- Installation and maintenance of hot water cylinders, buffer vessels, pumps, valves, and controls
- System commissioning including flow rate balancing, weather compensation setup, and performance optimisation
- Strong understanding of MCS standards, Part L Building Regulations, and renewable energy compliance requirements
- Installation, service and repair of MVHR units and PIV units
- Service & Repair rainwater harvester
- Diagnosis of Solar thermal units
- Customer handovers including explanation of controls, system operation, and energy efficiency guidance
- Experience completing commissioning certificates, service records, and digital job reports
Qualified Heat Pump Installer - Correct Contract Services
(2025-07 - 2026-02)
- Independently install, commission, and service retrofit air source heat pump systems in domestic properties
- Installing all relevant components, unvented cylinder, upgrading pipework and radiators to ensure compliance with the system design and Eco 4 scheme
- Surveying upcoming properties to ensure in line with MCS Certification requirements
- Commissioning ASHP and all components ensuring appliances are running correctly and efficiently qualified gas engineer - Redditch Borough Council
(2022-11 - 2025-07)
- Leading engineer responsible for servicing RBC's air source heat pumps
- Carrying out services, inspections, and repairs
- Performing gas inspections and issuing landlord gas safety CP12 certificates
- Adhering to the gas industry unsafe situations procedures
- Installing gas boilers and central heating systems
- Attending emergency call outs and diagnosing faults, to advise of options for repairs or survey for replacement
- Manage workload to ensure allocated jobs are completed as a first time fix where possible qualified gas engineer - Healthy Heating and Plumbing Limited
(2021-08)
- Installing gas boilers and central heating systems
- Performing routine boiler services
- Connecting and disconnecting gas fires and cookers
- Carrying out services, inspections, and repairs
- Attending emergency call outs and diagnosing faults, to advise customers of options for repairs or replacement
- Performing gas inspections and issuing Landlord gas certificates
- Registering work undertaken through building control
- Coaching trainee and newly qualified gas engineers
- Line manage junior staff, to include leave management, sickness, disciplinary action and personal development
- Being responsible for the running of a limited company, to include responsibility for providing accurate quotes and excellent customer service
- Partnered with BOXT to provide installation, diagnostic and repairs and routine services
Trainee Gas Engineer - Afterglow Limited
(2020-09 - 2021-08)
- Assisting in the installation of gas boilers and central heating systems
- Performing routine boiler services
- Plumbing repairs and installations
Property Maintenance - Woodland House Group Nurseries
(2019-08 - 2020-09)
- Installation of radiators, taps, toilets and other basic plumbing
- General property maintenance and repairs to include hanging of doors, fitting kitchens, tiling of walls and floors, and laying flooring
- Managing a small team to allocate daily tasks and ensure team performance to manage workload
- Adhering to stringent health and safety protocols, to ensure safety of small children and staff
Education
ACS certification
CCN1 - core domestic natural gas safety
CPA1 - combustion performance analysis
CENWAT - central heating boilers and water heaters
DNGA3 - Domestic Natural Gas Appliances
CKR1 - domestic cooking appliances
HTR1 - fires and wall heaters
LCWR23 - Water Regulations
Level 3 - Installation and Maintenance of Air Source Heat Pumps Systems
Level 3 - Low Temperature Heating and Hot Water Systems in Dwellings (Part L)


