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Phil Norman

Phil Norman

Lead renewables engineer

Talent
WilmslowMember since June 4, 2026
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About

Service and repair of ASHP systems, to fault find and diagnose issues and ensure maximum lifespan of system whilst keeping costs to a minimum Installation and maintenance of hot water cylinders, buffer vessels, pumps, valves, and controls System commissioning including flow rate balancing, weather compensation setup, and performance optimisation

Experience

Lead renewables engineer - Sureserve Compliance North West

(2026-03)

  • Service and repair of ASHP systems, to fault find and diagnose issues and ensure maximum lifespan of system whilst keeping costs to a minimum
  • Installation and maintenance of hot water cylinders, buffer vessels, pumps, valves, and controls
  • System commissioning including flow rate balancing, weather compensation setup, and performance optimisation
  • Strong understanding of MCS standards, Part L Building Regulations, and renewable energy compliance requirements
  • Installation, service and repair of MVHR units and PIV units
  • Service & Repair rainwater harvester
  • Diagnosis of Solar thermal units
  • Customer handovers including explanation of controls, system operation, and energy efficiency guidance
  • Experience completing commissioning certificates, service records, and digital job reports

Qualified Heat Pump Installer - Correct Contract Services

(2025-07 - 2026-02)

  • Independently install, commission, and service retrofit air source heat pump systems in domestic properties
  • Installing all relevant components, unvented cylinder, upgrading pipework and radiators to ensure compliance with the system design and Eco 4 scheme
  • Surveying upcoming properties to ensure in line with MCS Certification requirements
  • Commissioning ASHP and all components ensuring appliances are running correctly and efficiently qualified gas engineer - Redditch Borough Council

(2022-11 - 2025-07)

  • Leading engineer responsible for servicing RBC's air source heat pumps
  • Carrying out services, inspections, and repairs
  • Performing gas inspections and issuing landlord gas safety CP12 certificates
  • Adhering to the gas industry unsafe situations procedures
  • Installing gas boilers and central heating systems
  • Attending emergency call outs and diagnosing faults, to advise of options for repairs or survey for replacement
  • Manage workload to ensure allocated jobs are completed as a first time fix where possible qualified gas engineer - Healthy Heating and Plumbing Limited

(2021-08)

  • Installing gas boilers and central heating systems
  • Performing routine boiler services
  • Connecting and disconnecting gas fires and cookers
  • Carrying out services, inspections, and repairs
  • Attending emergency call outs and diagnosing faults, to advise customers of options for repairs or replacement
  • Performing gas inspections and issuing Landlord gas certificates
  • Registering work undertaken through building control
  • Coaching trainee and newly qualified gas engineers
  • Line manage junior staff, to include leave management, sickness, disciplinary action and personal development
  • Being responsible for the running of a limited company, to include responsibility for providing accurate quotes and excellent customer service
  • Partnered with BOXT to provide installation, diagnostic and repairs and routine services

Trainee Gas Engineer - Afterglow Limited

(2020-09 - 2021-08)

  • Assisting in the installation of gas boilers and central heating systems
  • Performing routine boiler services
  • Plumbing repairs and installations

Property Maintenance - Woodland House Group Nurseries

(2019-08 - 2020-09)

  • Installation of radiators, taps, toilets and other basic plumbing
  • General property maintenance and repairs to include hanging of doors, fitting kitchens, tiling of walls and floors, and laying flooring
  • Managing a small team to allocate daily tasks and ensure team performance to manage workload
  • Adhering to stringent health and safety protocols, to ensure safety of small children and staff

Education

ACS certification

CCN1 - core domestic natural gas safety

CPA1 - combustion performance analysis

CENWAT - central heating boilers and water heaters

DNGA3 - Domestic Natural Gas Appliances

CKR1 - domestic cooking appliances

HTR1 - fires and wall heaters

LCWR23 - Water Regulations

Level 3 - Installation and Maintenance of Air Source Heat Pumps Systems

Level 3 - Low Temperature Heating and Hot Water Systems in Dwellings (Part L)

Liquified Petroleum Gas certification

G3 Unvented certification

Reviews