Pierre Sagrado

Detail-oriented and highly organized administrative professional with 9+ years of experience across operations, compliance, and executive support. Currently available for full-time engagement and seeking a long-term primary role. Proven track record managing scheduling, documentation, invoicing, CRM systems, and customer communications in remote, fast-paced environments.

Adept at juggling multiple workflows while maintaining accuracy and a professional standard of service — directly applicable to a growing exterior construction company's day-to-day operations.

Administrative & Operations Assistant at US Tech Company (2025-11 – Present)

• Provide executive administrative support to a CEO and operations manager, including email correspondence, ticket handling, and calendar management.
• Process expense tracking and client invoicing using QuickBooks and Ramp with high accuracy and timely turnaround.
• Coordinate field technician scheduling via Connecteam — assigning jobs, confirming appointments, and closing workflow gaps.

Compliance Liaison Assistant at Aya Healthcare International BPO, Inc. (2024-04 – 2025-09)

• Reviewed and verified credentials and licenses of healthcare professionals, ensuring all documentation met compliance standards prior to deployment.
• Maintained accurate records and supported internal compliance audits, keeping data complete and audit-ready.
• Coordinated across teams to resolve documentation issues quickly, preventing workflow delays.

Compliance Coordinator at Grace and Goss Healthcare Management Services (now Aya Healthcare) (2022-09 – 2024-04)

• Managed end-to-end credentialing for healthcare professionals — from document review through system record updates.
• Supported special compliance projects and internal reporting, maintaining data integrity and accuracy throughout.

English Trainer at Bizmates Philippines Inc. (2021-07 – 2022-08)

• Delivered online Business English training to working professionals across Asia, tailoring each session to student level and goals.
• Provided structured feedback on speaking and written communication to enhance professional English proficiency.

Customer Service Representative / Check-In Coordinator at Author Solutions Philippines Inc. (2017-06 – 2021-04)

• Handled inbound calls and emails from published and prospective authors regarding accounts, royalties, and Salesforce profiles.
• Guided clients step-by-step through publishing processes, ensuring clarity on timelines, expectations, and next actions.

English Teacher / Callan Trainer at QQ English (2013-06 – 2017-04)

• Taught Business and Conversational English to international students using the Callan Method, focusing on grammar, fluency, and real-world communication.
• Built student confidence in professional English through consistent speaking practice and real-time correction.

Bachelor of Education in Special Education – University of San Carlos (2011)