Pious Eniola

I'm an adaptable and detail-oriented professional with experience across customer service, education, and operations. Skilled in managing high-volume tasks efficiently while maintaining quality and safety standards. Strong communicator with proven ability to build positive relationships with clients, colleagues, and stakeholders. Recently finished a BA in English and Philosophy, with strengths in problem-solving, organisation, and delivering results in fast-paced environments.

Part-time Placement (Administrative Assistant) at Robinson Brothers (2024-06 – 2024-08)

• Organised and digitised company records by scanning and categorising files, ensuring accurate data management.
• Resolved printer/scanner issues, reducing delays and maintaining workflow efficiency.
• Ensured alignment between physical and digital filing systems, improving accessibility for staff.

Warehouse Operative at Boots (2022-09 – 2023-01)

• Picked, packed, and dispatched high-volume orders, consistently exceeding daily performance targets.
• Conducted quality control checks to minimise product damage and ensure accuracy.
• Maintained 100% compliance with health and safety policies after completing mandatory training.
• Reported issues promptly, enabling swift resolutions and minimising disruption.

Events Waiter at Hilton Hall (2020-12 – 2022-06)

• Delivered excellent customer service to large groups in high-pressure event environments.
• Processed payments, took orders, and operated POS systems with accuracy.
• Collaborated with kitchen and front-of-house teams to streamline service and reduce wait times.
• Maintained hygiene standards across dining areas, kitchens, and restrooms.

English Tutor at St Edmund's Catholic Academy (2020-09 – 2022-06)

• Tutored secondary school students in English, boosting exam performance and confidence.
• Created tailored lesson plans to meet individual learning needs.
• Built strong rapport with students, fostering a supportive and inclusive learning environment.
• Monitored progress through assessments and provided targeted feedback.

Bachelor of Arts (BA) in English and Philosophy – Nottingham Trent University (2022-09 – 2025-05)