Polly Slinger

I have a strong work ethic, a positive attitude, and excellent interpersonal skills. I am a dedicated, reliable team player with an ability to work under pressure. My experience in various roles, including waitressing, food service, and retail has equipped me with valuable skills such as time management and organisation, customer service, and handling money. People describe me as kind, good listener, dedicated, reliable and I work well in a team.

Optical Assistant - Specsavers

(2025-05 - 2026-09)

• Merchandising - Head of merchandising, organised the frames on the shop floor & product stands attracting customers attention and interest.
• Stock count - Checking all frame and product count monthly ensuring accuracy and financial accuracy, reducing loss & optimising popular stock.
• Lead Contact Lenses - Attended weekly meetings with supervisors to discuss improving sales performance and technique. Optimised conversion rates with ordering spare trial contact lenses customers could be booked in efficiently improving customer satisfaction.
• Ordering stock - In charge of ordering product stock for the store, kept track of which products had been ordered to improve efficiency, meeting customer demands and boosting sales leading to high customer satisfaction.
• Training new employees - boosts confidence in the team leading to higher collaboration and team productivity and performance. Acting as a positive role model and influence on new employees.

Customer Assistant - Booths

(2023-10)

• Advanced Cash Handling Skills: Refined cash handling techniques, ensuring accurate transactions and minimizing errors.
• Customer-Centric Approach: Provided exceptional customer service by assisting with product selection, addressing inquiries, and accommodating dietary needs.
• Compliance Adherence: Successfully implemented the Think 25 policy, demonstrating a commitment to responsible retailing practices.
• Effective Stock Management: Contributed to efficient store operations by restocking shelves and maintaining a well-organized inventory.

Server - Castle Chippy

(2022-11 - 2023-03)

• Front-of-House Expertise: Gained proficiency in taking orders, operating cash registers, and providing accurate change, contributing to smooth and efficient customer transactions.
• Adaptability and Multitasking: Demonstrated the ability to work under pressure, multitasking to handle peak periods and ensure timely order fulfilment.
• Inventory Management: Actively monitored stock levels and restocked items as needed, optimizing inventory control and preventing shortages.

Waitress - Waddington Arms

(2022-07 - 2022-11)

• Organisational Skills: Successfully juggled multiple tasks in a high-pressure environment, efficiently balancing order taking, food service, and table turnover to ensure customer satisfaction.
• Exemplary Customer Service: Proactively addressed customer inquiries and complaints, demonstrating empathy and problem-solving skills to maintain positive customer relationships.

Bachelor's - Fashion business and promotion - University of Salford

A-Levels - Burnley College (2022 - 2024)

GCSEs - Bowland High School (2017 - 2022)