Amber Tuvey

Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable. I would also like to try new skill areas and improve my own skills continuously with a potential chance of progression and adaption.

Optical assistant - Vision Express Chichester - Chichester

(2022-10)

Activities coordinator - marriott house and lodge

(2021-11 - 2022-10)

Check Out Assistant - Kamsons Pharmacy - Chichester, West Sussex

(2017-04 - 2021-09)

• Worked closely with other colleagues to solve problems and handle customer concerns.
• Requested official identification for age restriction purchases and verified details, consistently meeting strict legal standards of underage sales.
• Operated cash register for cash, check and credit card transactions with accuracy.
• Trained as check out assistant and provided back-up coverage to provide customers with optimal support.
• Prepared and submitted end-of-shift reports using our current system.
• Educated customers on promotions to enhance sales.
• Provided professional and courteous service at all times.
• Continuously maintained up-to-date product knowledge to offer sound, professional advice to customers on Product or service.
• Worked with customer service to resolve issues.
• Minimised long register queues by completing sales transactions quickly.
• Shared medical expertise with customers in line with their needs.
• Cleaned and straightened work area.
• Answered customer questions, provided store information and escorted to desired store areas.
• Attended regular training to offer optimised customer care with exceptional knowledge.
• Mentored new team members on registers, meeting customer needs, maximising group performance and maintaining high satisfaction with customers.
• Checked prices and arranged for carry-outs to customer vehicles.
• Processed all transactions efficiently and timely.

Checkout Assistant - Sainsburys - Chichester, West Sussex

(2012-06 - 2017-08)

• Cleaned and straightened work area.
• Provided professional and courteous service at all times.
• Issued receipts for purchases and gifts.
• Operated cash register with proficiency during high-volume shopping times.
• Provided high level of service by helping customers find specific products.
• Processed all transactions efficiently and timely.
• Minimised long register queues by completing sales transactions quickly.
• Worked with customer service to resolve issues.
• Answered customer questions, provided store information and escorted to desired store areas.
• Displayed and restocked merchandise in appealing manner.
• Mentored new team members on registers, meeting customer needs, maximising group performance and maintaining high satisfaction with customers.
• Restocked, arranged and organised merchandise in front lanes to drive product sales. loyalty, satisfaction and sales numbers.
• Educated customers on promotions to enhance sales.
• Maintained organised and clean customer areas by completing daily recovery checklists.
• Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
• Counted cash in register drawer at beginning and end of shift.
• Answered questions about store policies and concerns to support positive customer experiences.

Gcses - Chichester High School For Girls (2011)