Potego Prudence

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. Motivated and hardworking individual seeking an entry-level position to apply my skills, learn on the job , and contribute to the growth of the company. Friendly and reliable person seeking for a job opportunity where I can use my Communication Skills to assist customers and provide excellent service.

Debt Collection Agent at Nu Debt Management (2024-04 – 2025-04)

• Contacted clients regarding overdue accounts and negotiated payment plans
• Provided customer support and resolved billing queries professionally
• Ensured all collections activities complied with company policy and NCA regulations
• Met and exceeded monthly recovery targets

Sales Consultant Agent at Le Morgan (2025-06 – 2025-12)

• Provided friendly customer service and assisted shoppers with product selection
• Met monthly sales targets through effective selling techniques
• Operated till, processed payments, and maintained accurate stock records
• Ensured store was neat, well-stocked, and followed brand standards.

Higher Certificate in Office Administration – Rosebank college (2022)

High School in 12 – Vector College (2019)