Pratima Dhakal
Supervisor
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About
Prepares all types of house beverages from coffee, tea to hot chocolate.
• Sell and merchandise other store products such as pastries, drink ware and seasonal items.
• Manages and oversees all brewing equipment.
• Manages cashiering station and food preparation area.
• Prepares packed sandwiches and salads.
• Reviews par stock levels of coffee shop and conducts end of day and end of month inventory.
• Attends to requests, comments, and concerns from customers.
• Prepares shift reports.
• Created personalized beverages for customers who were unable to find beverages on the menu that they enjoyed.
• Oversees quality of all food served in the coffee shop.
• Maintains cleanliness of the coffee shop.
• Open/close coffee shop.
Experience
Position: supervisor
Employer: costa
Duration: March 2024 to till now
Position: Manager
Employer: Domino’s Pizza-Lancaster Store, UK
Duration: Nov 2021 to Apr 2024
Education
1. Post Graduate Diploma (PGD) in Counseling Psychology.
Psychology and Social Studies College, Nepal, 2019
2. Bachelor in Humanities & Social Sciences (Sociology/Anthropology and Mass Communication)
St. Lawrence College, Nepal, 2012
3. High schooling (Computer Science, Mass Communication and Sociology)
Adarsha English H S School, Kathmandu, Nepal 2008.
4. School Leaving Certificate (Mathematics and Health and Physical Education
Advanced Learner’s Himalayan E.B. Secondary School, Nepal, 2006.
