Software Tester - Gambling and Casino industry
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Test Analyst with over 10 years of experience working in various industries which include Gambling and Casinos, Retail, Talent Management
I combine strong analytical and functional skills in test analyst roles backed by experience working in Web/Mobile applications, Server based gaming, System Integration, Exploratory, and UAT.
Easily collaborate with developers and managers to accomplish milestones. Good history of identifying defects and taking these to closure; ensuring client's expectations are met with high-quality software solutions.
-Attended calls and in-person meetings with product owners and various stakeholders to ensure a clear understanding of user stories and requirements.
-Prioritized asking questions and clarifying doubts to avoid ambiguity.
-Advocated for detailed acceptance criteria. For instance, when a product owner provided a one-line user story stating, "New report to be created," without acceptance criteria, I requested comprehensive details and relevant acceptance criteria to ensure proper test coverage.
Creating Flow Diagrams and Test Scripts/Cases:
-Designed flow diagrams based on requirements to illustrate testing scenarios, ensuring maximum test coverage.
-Developed test scripts, covering both functional and integration aspects.
-Performed comprehensive product testing, including Functional Testing, Integration Testing, Backward Compatibility Testing, Deployment Testing, and Regression Testing.
-Made real-time testing decisions beyond predefined scripts.
-Example: While testing slot machines, I encountered a pop-up requesting user input. Beyond standard input validation, I tested additional scenarios, such as power loss or network disconnection during the process. These cases were later included in our formal test cases.
-Maintained a strong track record of identifying defects, ensuring product quality.
-Example: While testing a slot machine for the North American market, I discovered a critical defect that led to a hardware change. Placing a phone on the smart deck area unintentionally triggered auto-play, violating compliance regulations.
Cross-Team Communication:
-Collaborated with multiple teams, ensuring smooth integration and issue resolution.
-Coordinated with hardware teams for firmware deployments and worked with networking teams on certificate updates and environment rollbacks/forwards.
-Participated in triage meetings with developers and product owners to address issues effectively.
-Example: I identified a bug where a compliance video ended abruptly when a screensaver activated. Initially marked as "Trivial" by developers, I highlighted the compliance implications, referencing documentation. This led to its reclassification as a "Critical" issue and a prompt fix.
-Created deployment documentation for the release team, ensuring a seamless transition to production.
-Maintained test scripts and linked them to Jira tickets for tracking, which proved particularly beneficial during customer audits.
