Prisca Shumba
Support Worker
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About
Reliable Care Assistant/ support worker with over 3 years of experience. Delivers medication management and adapts care planning with person-centred approach. Well-versed in hoists and mobility aids. Experienced in working with the vulnerable including those with Autism, Learning disabilities, dementia, challenging behaviour or Epilepsy.
Utilizes variety of resources to identify unique needs and assist vulnerable individuals. Adept at establishing strong rapport with individuals from diverse backgrounds.
Experience
Support Worker at Residential Care – Young Epilepsy (2023-06 – Present)
- Monitoring individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Lead group activity programs to support independence and encourage community inclusion.
- Assisting with personal care such as washing and dressing, consistently promoting positive health and hygiene in accordance with individual support needs.
- Reporting on service user progress to senior staff, addressing concerns and suggesting appropriate action.
- Administering medication with rigorous planning and recordkeeping.
- Conducting one-to-one and group support sessions, helping service users to achieve care plan objectives.
- Using excellent communication and interpersonal skills to engage and interact with individuals in need.
- Building strong patient relationships through compassionate care and friendly rapport building.
Care Assistant at CCH, Lingfield Lodge (2025-09 – 2026-06)
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Demonstrated consistent respect and privacy for care users, maintaining 100% dignity irrespective of circumstance.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Supported bed-ridden patients through regular repositioning and chair-based exercise, helping to prevent sores, joint degeneration and blood clotting.
- Medication administration
- Provided 100% incontinence care and bed baths, always maintaining service user's dignity.
- Food preparation, feeding and house keeping
Special Educational Needs Teacher at Makwasha primary school (2019-01 – 2019-04)
- Used special equipment and facilities, such as audio-visual materials and computers to stimulate interest in learning
- Used specialist skills, such as teaching Braille to pupils with visual impairments or sign language and lip reading to students who have hearing impairments
- Created and delivered bespoke lesson plans to best meet student needs and aid 95% positive progress towards educational goals.
- Sought effective resolutions for behavioural and emotional issues through limiting risk and enabling student progression.
- Maintained continued professional development to offer best possible student care, aiding optimal educational growth.
- Utilized Makaton and Sign Language abilities to support students with communication difficulties.
- Built positive, supportive relationships with students to develop feelings of confidence and security in their respective environment.
Education
Bachelor of Education Honors Degree in Special Educational Needs – Reformed Church University (2017 – 2020)
Care Giving – St John Ambulance (2022-06)
NVQ Level 2 - Care Certificate (2024-01)
Diploma: NVQ Level 3 in Adult Care (2025-01)